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community service officer supervisor resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Orderly Community Service Officer with a commitment to enforcing all state and local laws in Colorado Springs. Adept at issuing Parking Citations and completely knowledgeable in the City's 10 Code. Skilled at performing fingerprinting duties and investigating criminal activity. Ethical Community Service Officer adept at providing effective and professional support to the public. Strengths include traffic control, ordinance enforcement and inspections. Friendly and reliable to work independently with minimal supervision.

Accomplishments
  • Supervised team of ten or more staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved parking issues which led to "Bike Lane" signes, "No Parking" signes, or allowed parking where appropriate.
  • Achieved excellent job evaluations by introducing excel spread sheets for daily tasks.
  • Cross-trained with Parking Enforcement to assist with huge Parking Enforcement issues and to properly use the Autocite.
  • Cross-trained with Code Enforcement to assist with Code Enforcement issues and private parking issues.
Skills

CSPD POLICE ACADEMY-POST CERTIFIED 1994

MULTIPLE SUPERVISOR AND LEADERSHIP TRAINING COURSES

WILL PRESENT DOCUMENTATION UPON REQUEST

Work History
03/2016 to Current
COMMUNITY SERVICE OFFICER SUPERVISOR Colorado Springs Police Department City, STATE,

Provides daily supervision of all assigned community service officers. This includes preparing and maintaining schedule for assigned division, approving and managing vacation requests, approving and monitoring timesheets; implementing discipline and termination procedures when necessary; establishing employee objectives/goals and conducting performance evaluations; and determining staffing, equipment, materials, and supplies necessary to carry out unit's mission.

Provides classroom and field training of newly hired and volunteer community service officers; maintains reference materials and stays informed of basic state statutes, municipal ordinances, and department policies and procedures; keeps all officers informed of changes and ensures adhere to them; and reviews and approves reports completed by officers on daily basis, conducts random inspection of work, conduct, and adherence to policy.

Serves as public relations liaison to general public, community, business, and neighborhood organizations in order to educate public on goals and objectives of Community Service Officers Units.

  • Assisted Police Officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
  • Prepared accurate and thorough motor vehicle theft, burglary, burglary of motor vehicle theft, recovered motor vehicle theft reports, theft reports, and other property crimes reports.
  • Collect and process evidence.
05/2013 to 03/2016
LEAD COMMUNITY SERVICE OFFICER Colorado Springs Police Department City, STATE,
  • Responded to and processed found property calls, logging details and filing required reports with for further action.
  • Assisted Police Officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses.
  • Prepared accurate and thorough motor vehicle theft, burglary, burglary of motor vehicle theft, recovered motor vehicle theft reports, theft reports, and other property crimes theft reports.
  • Preparing and maintaining schedule for assigned division, approving and managing vacation requests, approving and monitoring timesheets.
  • Provide classroom and field training of newly hired and volunteer community service officers; maintains reference materials and stays informed of basic state statutes, municipal ordinances, and department policies and procedures; keeps all officers informed of changes and ensures they adhere to them; and reviews and approves reports completed by officers on daily basis, conducts random inspection of work, conduct, and adherence to policy.
  • Serve as public relations liaison to general public, community, business, and neighborhood organizations in order to educate public on goals and objectives of Community Service Officers program.
04/1994 to 01/2000
CSPD MARSHAL COLORADO SPRINGS POLICE DEPARTMENT City, STATE,

Provide staff and building security for Municipal Courthouse. This is accomplished by coordinating and maintaining video for security within CJC inmates that have Municipal Court hearings; transporting inmates within CJC; completing booking process within confines of CJC or Spring Creek, if juvenile; ensuring all court paperwork is completed on all inmates prior to returning them to their ward; verifying and picking up any warrants at Police Operations Center that are identified for Municipal Courthouse; researching all subpoenas and warrants prior to service utilizing NICIC/CCIC, LERMS, MFR, Utilities etc. Other duties include assisting patrol with traffic control, traffic accidents, writing personal recognizance bonds, and covering patrol, if necessary; answering any calls that dispatch requests of Marshals; and assisting patrol officers.
Performs Municipal Courthouse safety and security by responding to panic alarms or disturbances; responds to disturbances outside of buildings, but still on courthouse property; responds to traffic accidents outside courthouse and assisting until CSPD Patrol arrives; and responds to needs of Judicial Staff.

04/1983 to 04/1994
CSPD COMPUTER SERVICES Colorado Springs Police Department City, STATE,

Performed a wide variety of general technical support duties in support of an assigned division or program; and to provide general information and assistance to the public regarding City policies and procedures.

Performed a variety of general technical support duties in support of the Department, Division, or Team. Documents standard operating procedures, prepares reports, compiles data for analysis, coordinates activities, investigates and resolves problems and handles special projects as assigned.
Performed duties in both group/team and individual contributor settings. Operated CSPD Computers for use of word processing, spreadsheet and database management, and presentation applications. Performs routine data entry; enters and pulls information from a variety of systems and reviews reports for accuracy. Supports new ideas and serves as part of implementation team.
Works under direct supervision. Follows detailed instructions, standard operating procedures and desk manuals and reports any deviation to lead/supervisor. Serves as intake for questions and issues in the department and refers complex items to higher levels in the Department/Division. Identifies and reports quality concerns.

Downloaded Autosites for the Parking Enforcement Unit and documented and entered data for monthly reports.

Education
Expected in 05/1978 to to
GED:
SCHOOL DISTRICT 11 - COLORADO SPRINGS,
GPA:

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Resume Overview

School Attended

  • SCHOOL DISTRICT 11

Job Titles Held:

  • COMMUNITY SERVICE OFFICER SUPERVISOR
  • LEAD COMMUNITY SERVICE OFFICER
  • CSPD MARSHAL
  • CSPD COMPUTER SERVICES

Degrees

  • GED

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