Office manager with one and a halfyears of billing, appointment scheduling in a busy office setting. Over 15 years of customer service including hotel front desk clerk, facilities assistant and team lead.
30 WPM typing speed
Professional phone etiquette
Excellent communication skills
Multi-line phone proficiency
Articulate and well-spoken
Accurate and detailed
Excellent planner and coordinator
Social media knowledge
Filing and data archiving
QuickBooks Pro 2012
Community Service LeadJun 2016 - Current WeWorkPortland, OR
Helping members with questions asked about service and operations of building.
Keeping building clean and organized for member use.
Accomplished full task list for shift, fulfilling in the moment requests and adding extra tasks to shift to help other team members out
Discussing tasks and needs for shift with fellow team members.
Prioritizing tasks and shifting workload around so no one team member is overwhelmed.
Using message application on phone to continually keep in touch with team members throughout the day to keep on task and needs that arise throughout the day.
Asking members is they need anything throughout the day and asking team member if they need help with a task.
Prioritizing tasks and needs for each shift.
Keep area of operation and member activity set up neat and orderly.
While doing a physical task required assisting a member with a question or information needed.
Maintained a clean reception area, including lounge and associated areas.
Recreated task list for team to create better work habits.
Relief CaregiverJun 2015 - Jan 2016 E.T Industries, Inc Sunview Homes Adult Foster CareGladstone, OR.
Assisted with event planning, including associated travel and logistical arrangements.
Screened all visitors and directed them to the correct resident.
Created shopping list with budget in mind for the expense of food and consumable.
Screened phone calls for residents.
Ordered medications for residents and distributed medication to residents at specific times throughout the day.
Facilities AssistantSep 2013 - Jun 2014 Express Employment Professionals for PacificSource Health PlansBend OR
Mail Pick-Up/Sort and Distribution
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Routed deliveries and courier services.
Opened and properly distributed incoming mail.
Helped distribute employee notices and mail around the office.