Successful coordinator of community service resources to meet needs and expected demands of vulnerable local populations. Proficient in organizing program referrals, providing direct support and coordinating outreach. Talents include building relationships and partnerships to further goals.
Successful Grant Writer for multiple Organizations across the State of Florida while being able to conduct extensive research.
Focused Social Services Director proudly offering over 20 years of experience hiring, mentoring and training talented staff members. Flexible professional knowledgeable in laws related to welfare and crisis intervention. Skilled and smart leader remains calm in stressful environments.
Skills
Community outreach
Research and facts collecting
Customer support and assistance
Grant writing
Assistance program knowledge
Team management
Client meetings
Effective customer communication
Relationship building
Training & Development
Working collaboratively
Leadership
Work ethic
People skills
First Aid/CPR
Team building
Collaboration
Time management
Experience
01/2005 to Current
Community Resource CoordinatorCommunity Care Connections – Dodgeville, WI,
Researched grant opportunities and assisted with grant writing proposals.
Coordinated referrals to community services by advocating for individual needs and addressing roadblocks.
Analyzed data from surveys, referrals and follow-up services on financial, legal, crisis intervention, community referrals and outreach services.
Assessed each resident's psychosocial needs.
Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
Consulted with local government representatives to understand community needs and strategize response plans.
Resolved problems and delivered solutions by collaborating with government funding entities and private owned businesses.
Produced and updated organizational records and reports, including organizing budgets and documentation.
Presented talks at community groups to promote organizational mission and programs.
Managed delivery of social services for hundreds of low income residents in need of of financial, education, and housing assistance.
03/2003 to 04/2005
Mental Health Support WorkerYale-New Haven Health – Stratford, CT,
Provided mental health support services to members and families.
Referred clients to external resources for additional support.
Met with several clients weekly.
Devised community-based programs focused on combating specific problems.
Selected and compiled relevant information and resources for clients to support individuals in overcoming mental and emotional problems.
Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
Educated family members and helped each support clients by improving coping techniques.
Created client treatment plans based on assessments and goals.
Developed and optimized treatment plans to help clients continue to progress.
Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
Enhanced counseling services with multifaceted approach incorporating multiple disciplines.
Adhered to HIPAA confidentiality requirements by safeguarding files.
Modified treatment plans to support client goals and status.
Compiled community resources for housing to assist patients with mental health or substance abuse recovery.
Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
Educated and mentored clients from organizations on variety of mental health conditions, including bipolar disorder, depression and anxiety.
02/1998 to 07/2003
Registered Nurse Case ManagerOrlando Regional Medical Center – City, STATE,
Helped patients navigate healthcare system and care options by educating on relevant subject areas and answering questions throughout treatment process.
Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families.
Trained, guided and mentored home healthcare providers to ensure all objectives were met.
Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
Developed appropriate care plans for at-risk individuals and high-risk families.
Administered medications and treatment plans in accordance with physician orders.
Coordinated with vendors and suppliers and negotiated medical equipment and supply prices.
Maintained adequate unit supplies to meet expected patient demands.
Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families.
Actively participated in family and patient planning processes.
Collaborated in consults, patient care plans development, patient monitoring and evaluations.
Assessed and reviewed patients for discharge and planning, including integrating services for patients requiring home care, home infusion and durable medical equipment (DME).
Participated in on-call rotations, delivering daily continuous quality care to patients.
Coordinated home care, home infusion, and durable medical equipment, reducing patient wait time by 25%.
Developed patient care plans, including overall patient health assessments and evaluations.
Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
Collaborated with physicians on patient medications, medical needs and performance.
Obtained recommendations for inpatient or outpatient level of care by discussing cases with physician advisor.
Education and Training
Expected in 02/1998
Associate of Science: Medical Assistant/ Nurse Miami Technical College - Miami , FL GPA:
Expected in 08/2007
Bachelor of Arts: Accounting And Finance Florida Agricultural And Mechanical University - Orlando, FL GPA:
Expected in 09/2004
Associate of Science: Accounting And Business Management Valencia College - Orlando, FL GPA:
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