Community Manager/Recruiter Resume Example

- Managed two properties totaling over 246 units

- Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.

- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

- Communicated with clients and tenants while offering strategic solutions to remedy problems.

- Introduced prospective tenants to types of units available and performed tours of premises.

- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.

- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.

- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.

- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.

- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.

- Collected rental payments from residents and kept meticulous records of delinquent accounts.

- Resolved tenant issues quickly and increased tenant retention by 50%.

- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.

- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.

- Managed community within established cost constraints..

- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.

- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.

- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.

- Coordinate and scheduled auctions on a monthly basis.

- Hired and trained all new employees. Managed payroll, time and attendance records.

- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.

- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

- Handled all incoming business and client requests for information.

- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

- Performed billing, collection and reporting functions for the office.

- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

- Met challenging quotas for productivity and accuracy of work.

- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.

- Recruited and hired qualified candidates for vacant and new positions.

- Prepared vendor invoices and processed incoming payments.

- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.