community manager resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
I am a results-driven employee with 5 years of experience in retail and luxury retail as well as 2 years of startup sales experience involving inside sales, recruitment, client relations, project management, and administration. I have verifiable performance for maintaining profitable operations and sales with success in capitalizing on growth opportunities and upholding fiscal integrity. Articulate communicator and effective team leader. Proven ability to determine the best sales strategy.
  • Microsoft Office Suite (MAC, PC)
  • CRM ( Salesforce, Hubspot)
  • Customer Service
  • Sales
  • Able to retain information quickly and effectively
Work History
08/2016 to Present Community Manager Cushman & Wakefield | Reading, PA,
  • Keeping track of financials, monthly P&L, forecasting budget constraints for next month/year.
  • Manage all building operations and communicate with market support to ensure highest level of member satisfaction.
  • Conduct tours to work towards and maintain a 100% building occupancy.
  • Identify and act on opportunities to connect members within the community.
  • Maintaining partnerships with local businesses such as Zipcar, membership discounts.
  • Curating the space and member engagement, spearhead community outreach campaigns, and host events within the space.
  • Ordering and maintaining office supply inventory, offered tech support to members and staff.
  • Responsible for writing weekly and monthly newsletters, reaching out to a list of subscribers utilizing Mail chimp.
03/2016 to 08/2016 Sales and Recruiting Coordinator Braze | Berlin, NH,
  • Serve as the first point of contact for recruitment related inquires and properly handled client requests through responsiveness, follow-up, and escalation.
  • Submitted payroll by deadline in an effective time and matter.
  • Coordinated all company networking events.
  • Managed own lead generation process by administering skill assessments, processing applications and conducting screenings and reference checks.
  • Built and maintained partnerships with the clients through an in-depth understanding of the client's business processes, and policies.
09/2015 to 03/2016 Partnerships Manager International Bancshares Corp | Edmond, OK,
  • Managed leads through CRM utilizing both Hubspot and Salesforce.
  • Managed Lead Generation projects.
  • Held accountable for meeting weekly goals and quotas pertaining call volumes, appointments set, and closes.
  • Managed own accounts throughout the inside sales process.
  • Gained closes through own lead generation.
09/2014 to 09/2015 Senior Sales Supervisor Club Monaco | City, STATE,
  • Sent daily reports and emails using outlook and other programming to higher-level management.
  • Supervised sales floor and provided direct supervision for an abbreviated period of time in the absence of a store manager on the floor.
  • Drove individual sales goals as well as overseeing and assisting the sales goals of associates.
  • Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation.
  • Held responsible for daily, weekly, and monthly store metrics as well as meeting the store's annual revenue goals.
  • Assisted in selecting new stylists and onboarding them properly.
02/2014 to 07/2015 Showroom Intern Showroom Bliss | City, STATE,
  • Represented vendors, demonstrated product knowledge on twelve product lines to clients.
  • Hired for Stylemax show in March as a result of quality recognization from previous shows.
  • Quoted and processed client orders in an effective timely matter § Worked closely and assisted buyers in sourcing the proper merchandise for their stores target market.
07/2013 to 08/2014 Senior Sales Supervisor/Stock Advisor Ports 1961 | City, STATE,
  • Managed thousands of garments in the on-site stockroom in order to meet the needs of the merchandising and sales staff-, along with daily contribution to sales, as well as management of associates.
  • Drove sales goals and implemented strategies to obtain outstanding metrics throughout a team of 5.
  • Completed daily store operations in a dual role.
  • Kept showroom up to visual standards at all times.

Expected in 2014 A.A | Fashion Merchandising College of Dupage, Glen Ellyn, IL GPA:
Fashion Merchandising
Expected in 2012 | University of Iowa, Iowa City, IA GPA:

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Resume Overview

School Attended

  • College of Dupage
  • University of Iowa

Job Titles Held:

  • Community Manager
  • Sales and Recruiting Coordinator
  • Partnerships Manager
  • Senior Sales Supervisor
  • Showroom Intern
  • Senior Sales Supervisor/Stock Advisor


  • A.A

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