community manager resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Business-minded Manager promoting more than 15 years of expertise overseeing transactions and reconciling monthly financial reports. Highly collaborative individual with track record of effectively increasing business profitability. Offering confidence, team contribution and decision making skills. Innovative Finance expert providing a robust background, employing critical thinking and analysis to achieve success among talented team of professionals. Expert in compiling and reviewing various types of data to support market analysis and strategic planning. Knowledgeable in organization management, operations, research and sales strategies. Quick learner with outstanding track record of success as well as strong aptitude for formula development and information analysis.

  • Strategic and financial planning
  • Budget forecasting
  • Process implementation
  • Written and interpersonal communication
  • Cost control and reduction
  • Financial analysis and reporting
  • Adaptability
  • Organization and Time management
  • Conflict resolution
  • Innovative marketing strategist
  • Lender relations
  • Works well independently
  • Business Development
  • Client-oriented
  • Marketing and promotions
Work History
Community Manager , 05/2020 - Current
Cushman & Wakefield Inc La Jolla, CA,
  • Collaborated with Redstone Residential, Headwaters Construction President and Forman as well as Claire Canyon Builders President and Forman during property projects, including interior renovations and construction.
  • Handled all tenant logistics, leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Evaluated property conditions and recommended improvements.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Resolved tenant issues quickly and increased tenant retention by 70%.
  • Elevated quality control standards with proactive apartment and grounds inspections focused on maximizing current market housing standards.
  • Oversaw employees with effective morale-building strategies, cutting-edge training and motivational coaching on established practices, standards and requirements.
  • Boosted renewal rents while maintaining an average of 98% occupancy.
  • Prepared annual budgets and forecasting.
  • Prepared weekly and monthly reports for executive review.
  • Met and collaborated with tenants and employees to uncover issues, identify applicable solutions and offer guidance to resolve found issues.
  • Instituted quality systems within organization encompassing training, corrective and preventative action.
  • Mentored and led new employees to enhance leasing program production.
  • Implemented and led meetings, opening up dialog with area managers to discuss new growth.
  • Identified costs involved for a growing multifamily complex and implemented tasks to keep in line with departmental budgets to increase profitability.
  • Administered $1 Million dollar annual budget and tracked expenses.
  • Resolved client issues quickly by establishing rapport and taking action, increasing customer retention rate 70%.
Real Estate Agent, 10/2019 - Current
Comey & Shepherd, Realtors - Oh Maineville, OH,
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Reviewed market research data and changed sales plans accordingly.
  • Developed and maintained relationships with clients through networking, postcards and cold calling.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Assisted clients in financial planning for purchase.
  • Communicated with clients to understand property needs and preferences.
  • Advertised client properties through websites, social media and real estate guides.
  • Appraised residential properties for sale, employing knowledge of residential real estate, local markets and overall availabilities.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Educated clients on changing or updating properties, buying and selling techniques, and processes to maintain curb appeal.
  • Verified payment and loan paperwork for residential property sales, working closely with banks, buyers and sellers.
  • Increased project productivity by collaborating with builders, investors and developers.
  • Advised and informed prospective clients on current market activities and conditions.
  • Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
  • Collected fees and documented payment processes for property transactions.
  • Wrote contracts to outline sales and purchases of residential properties.
  • Sold properties worth over $4 million dollars in 2020, second year as an active agent without a team or other agents support.
  • Arranged for inspections and surveys of sold properties.
  • Confirmed compliance with federal and state laws to enforce regulations and monitor sales.
  • Established positive flow of communication with agents, clients, attorneys and all personnel involved in closing transactions.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Community Manager, 07/2017 - 05/2020
Cushman & Wakefield Inc Lakewood, CO,
  • Collaborated with Edge Creek Properties and Headwaters Construction President and Forman during property projects, including interior renovations and construction.
  • Aided President of Edgecreek Properties in completing annal budgets and monthly reports for executive action planning.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Managed community within established cost constraints.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Boosted renewal rents 50% while maintaining 98% level on effective rent numbers.
  • Improved processes through expense management.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Introduced effective emergency resolutions and managed special projects.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Assessed budget plans and present costs to forecast trends and recommend changes.
  • Evaluated competitor data and statistics to develop business investment strategy and drive growth.
  • Produced weekly and monthly reports outlining financial data to assist owners with making strategic plans and operational decisions.
  • Identified and capitalized on community business opportunities with effective networking.
  • Prepared annual budgets worth over $10 million dollars to effectively manage financial standings.
  • Maintained agile, responsible organization with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
  • Increased profits 50% by delivering investment management and financial planning to aid long-term goals.
  • Spearheaded expansion strategies to increase business market share, drive growth and bring in more than a 50% increase in both revenue and profitability.
  • Developed forecasting tools to analyze revenue variance, business pipeline and industry trends.
  • Developed budgets and strategic plans for day-to-day operations.
  • Protected company assets with strategic risk management approaches.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Supported President of Edgecreek Properties with special projects and additional job duties.
  • Performed spending analysis and partnerships to refine policies and develop recommendations for improvement.
High School Diploma: , Expected in 05/2001
Middleton High School - Middleton, ID
Status -
No Degree: Accounting And Finance, Expected in
Idaho State University - Pocatello, ID,
Status -

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Resume Overview

School Attended

  • Middleton High School
  • Idaho State University

Job Titles Held:

  • Community Manager
  • Real Estate Agent
  • Community Manager


  • High School Diploma
  • No Degree

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