Community Manager Resume Example Company Name

COMMUNITY MANAGER

Professional Profile

Results Driven Manager with vast experience in commercial real estate and property management. Strengths include 11 years of Sales and Management experience in critical thinking, the ability to communicate with individuals at all levels, staffing, financial reviews, budgeting and managing accounting, customer services and sales needs across multiple platforms which requires an effective communicator. A team leader with sound judgment and decision-making skills. One that is a quality-focused with a high degree of professionalism in offering a strong work ethic and determination to complete tasks in a timely manner.

Highlights

Demonstrates a very structured ability to work in a fast pace environment that is very task, time, detail and people oriented as well as competency in recruiting, training and retaining a high-performing sales and office team

Team Building and mentoring a staff 5 - 20 employees

Served as a liaison between corporate executives and customers in the resolution of day-to-day administrative and operational concerns

Proven ability to build and maintain productive relationships with clients, vendors, competitors, as well as colleagues

Managed different types of properties from Commercial & Multifamily (Tax Credit, HUD, Conventional, & Subsidized Housing) to Single Family (Auction, Short Sale, Foreclosure and rental)

Accounting - AP and AR Ledger adjustments, variance reports, P & L statements, owner's reports, revenue projections, creating budgets, processing FAS (Final Account Statements/SODA), invoicing coding and approvals

Exceptional communication, organization, administrative and office management skills

Accomplishments

Monthly write-off and bad debt under budget by over 5%

Monthly occupancy over 94 percent in distressed demographics.

Decrease monthly evictions by 40 percent with detailed pre - qualification methods.

Reduced overall operational expenses and increased revenue sales.

Established marketing program in order to build lasting relationships with smaller local businesses.

Maintained month-end delinquency under 2 percent of monthly NOI for entire portfolio.

Experience

Company NameCity, StateCommunity Manager07/2015 to 09/2015

Provide leadership and unwavering customer service in daily task, overseeing the overall productivity of a Multi-family site with 85% of subsided housing recipients, a staff of 5 - consisting of sales agents, and maintenance service team.
Budget monitoring of revenue, vacancy loss and expense control.
Accounting - Billing, coding, invoicing,vendor approvals, property collections, payment posting, and ledger adjustments.
Daily and monthly reporting from owner's reports, variance report, expense reports, and revenue projections

Company NameCity, StateRegional Asset Manager01/2013 to 06/2015

Managed the daily operations of single family homes and retail office space in four states; Florida, North Carolina, Georgia, and South Carolina.
Outsourcing, recruiting, regional hiring/onboarding and training in marketing, leasing, and collections.
Completed monthly variance and reports for each regions portfolio to ensure that each property was headed in a positive direction.
Increased revenue and budget expense control.
Approved all bills submitted to the accountant for payments.

Company NameCity, StateCommunity Director06/2009 to 11/2012

Managed daily operations of Multi-family site and supervised 8 staff employees.
Forecasted, scheduled and planned ahead in preparation for seasonal changes.
Demonstrated a strong commitment to use proven sales and closing techniques on a daily basis to enhance associate team building skills, accountability, and build an effective directive of communication with residents, applicants and colleagues.
Collection and processing of on-site collection payments of previous residents with past due balances.
Dispersed weekly and monthly reports such as leasing summary, availability, delinquency as well as monthly transaction reports amongst one-site staff to keep the staff aware property trend for the month.

Company NameCity, StateProperty Manager02/2004 to 04/2009

Managed the daily operations of Tax- Credit Property and Market (40/60) property of 512 units and supervised staff of 10 employees.
Coordinated weekly one-site staff meeting, monthly manager's meeting as well as coordinated resident event (raffles, movie nights, renewal parties, etc.) Rent posting, bank deposits, scheduled billing as well as coded and submitted all bills for payments and monthly variance reports.
Maintained focal point on property, monthly collections and delinquency and bad debt, write -offs.

Education

Bachelors of Science2014Argosy University, City, State

Skills

Yardi, OneSite, ASMI, Rentroll, Yieldstar and RentMax
Account Management
Bookkeeping
Client Relations
Critical Thinking
Data Collection and Entry
Executive Management Support
Microsoft Excel
Microsoft Office Suite
Microsoft Outlook
Microsoft Word
Multi-Task Management
Organizational Skills
Proofreading
Time Management
Vendor Management

Resume Overview

School Attended

Argosy University

Job Titles Held:

Community Manager
Regional Asset Manager
Community Director
Property Manager

Degrees

Bachelors of Science 2014

Community Manager Resume Example

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