Results Driven Manager with vast experience in commercial real estate and property management. Strengths include 11 years of Sales and Management experience in critical thinking, the ability to communicate with individuals at all levels, staffing, financial reviews, budgeting and managing accounting, customer services and sales needs across multiple platforms which requires an effective communicator. A team leader with sound judgment and decision-making skills. One that is a quality-focused with a high degree of professionalism in offering a strong work ethic and determination to complete tasks in a timely manner.
Highlights
Demonstrates a very structured ability to work in a fast pace environment that is very task, time, detail and people oriented as well as competency in recruiting, training and retaining a high-performing sales and office team
Team Building and mentoring a staff 5 - 20 employees
Served as a liaison between corporate executives and customers in the resolution of day-to-day administrative and operational concerns
Proven ability to build and maintain productive relationships with clients, vendors, competitors, as well as colleagues
Managed different types of properties from Commercial & Multifamily (Tax Credit, HUD, Conventional, & Subsidized Housing) to Single Family (Auction, Short Sale, Foreclosure and rental)
Accounting - AP and AR Ledger adjustments, variance reports, P & L statements, owner's reports, revenue projections, creating budgets, processing FAS (Final Account Statements/SODA), invoicing coding and approvals
Exceptional communication, organization, administrative and office management skills
Accomplishments
Monthly write-off and bad debt under budget by over 5%
Monthly occupancy over 94 percent in distressed demographics.
Decrease monthly evictions by 40 percent with detailed pre - qualification methods.
Reduced overall operational expenses and increased revenue sales.
Established marketing program in order to build lasting relationships with smaller local businesses.
Maintained month-end delinquency under 2 percent of monthly NOI for entire portfolio.
Experience
Community Manager, 06/2015 - 08/2015 Sares-Regis Group – Pasadena, CA,
Provide leadership and unwavering customer service in daily task, overseeing the overall productivity of a Multi-family site with 85% of subsided housing recipients, a staff of 5 - consisting of sales agents, and maintenance service team.
Budget monitoring of revenue, vacancy loss and expense control.
Daily and monthly reporting from owner's reports, variance report, expense reports, and revenue projections
Regional Asset Manager, 2013 - 05/2015 Vacasa – Los Angeles, CA,
Managed the daily operations of single family homes and retail office space in four states; Florida, North Carolina, Georgia, and South Carolina.
Outsourcing, recruiting, regional hiring/onboarding and training in marketing, leasing, and collections.
Completed monthly variance and reports for each regions portfolio to ensure that each property was headed in a positive direction.
Increased revenue and budget expense control.
Approved all bills submitted to the accountant for payments.
Community Director, 05/2009 - 10/2012 Devereux – Orlando, FL,
Managed daily operations of Multi-family site and supervised 8 staff employees.
Forecasted, scheduled and planned ahead in preparation for seasonal changes.
Demonstrated a strong commitment to use proven sales and closing techniques on a daily basis to enhance associate team building skills, accountability, and build an effective directive of communication with residents, applicants and colleagues.
Collection and processing of on-site collection payments of previous residents with past due balances.
Dispersed weekly and monthly reports such as leasing summary, availability, delinquency as well as monthly transaction reports amongst one-site staff to keep the staff aware property trend for the month.
Property Manager, 01/2004 - 03/2009 State Of Indiana – Huntington, IN,
Managed the daily operations of Tax- Credit Property and Market (40/60) property of 512 units and supervised staff of 10 employees.
Coordinated weekly one-site staff meeting, monthly manager's meeting as well as coordinated resident event (raffles, movie nights, renewal parties, etc.) Rent posting, bank deposits, scheduled billing as well as coded and submitted all bills for payments and monthly variance reports.
Maintained focal point on property, monthly collections and delinquency and bad debt, write -offs.
Education
Bachelors of Science: , Expected in 2014 - Argosy University - Atlanta, Georgia GPA:
Skills
Yardi, OneSite, ASMI, Rentroll, Yieldstar and RentMax
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