Community Manager/Administrative Assistant Resume Example Murex Management, LLC

COMMUNITY MANAGER/ADMINISTRATIVE ASSISTANT

Summary

Meticulous and motivated Administrative Assistant with 10+ years experience in many aspects relevant to office management. Top strengths in balancing multiple responsibilities, customers service and organization.

Goal-driven with a strong work ethic, professional demeanor and self-motivated nature.

Capable of working alone or with a team to accomplish on-time and accurate clerical tasks.

Security-conscious and astute in control of confidential documentation.

Skills

PC proficient
Microsoft
Account balancing reconciliation
Accounting support
AR/AP
Check processing
QuickBooks

Cash deposit preparation
Sensitive material handling
10-key proficiency
Faxing documents
Multi-line phone systems
Meticulous attention to detail
Maintaining cleanliness

Experience

Community Manager/Administrative Assistant11/2018 to 06/2019Murex Management, LLCFort Myers, FL

Promoted assurance of repairs and fixes for issues by notifying proper vendor contacts and determining estimated times of arrival and/or jobs performed.
Used communication, negotiation and problem-solving skills to settle resident concerns or disputes.
Efficiently managed 2 -person staff consisting of maintenance personnel.
Controlled quality assurance practices by inspecting mobile homes lots and common grounds to maintain high standards of cleanliness and aesthetic appearance.
Accurately manage telephone inquiries, setting appointments, processing move-ins, initiating leases and handling move-outs.
Aided team during construction, interior renovations and property rehabilitation projects.
Updated resident accounts with latest personal information and recent payments.
Recommended property improvements based on detailed evaluations of current property conditions.
Oversaw repairs and enhancements by working closely with upper management and maintenance staff.
Gathered information from HOA/residents and devised successful resolutions with input from upper management.
Collected lot rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Stayed current and maintained HOA's good standing through collection of documentation and change implementation.
Performed all Administrative duties while acting as Community Manager.

Community Manager/Administrative Assistant05/2018 to 11/2018Cobblestone Real Estate, LCOak Brook, IL

Promoted assurance of repairs and fixes for issues by notifying proper vendor contacts and determining estimated times of arrival and/or jobs performed.
Used communication, negotiation and problem-solving skills to settle resident concerns or disputes.
Efficiently managed 2 -person staff consisting of maintenance personnel.
Controlled quality assurance practices by inspecting mobile homes lots and common grounds to maintain high standards of cleanliness and aesthetic appearance.
Accurately manage telephone inquiries, setting appointments, processing move-ins, initiating leases and handling move-outs.
Aided team during construction, interior renovations and property rehabilitation projects.
Updated resident accounts with latest personal information and recent payments.
Recommended property improvements based on detailed evaluations of current property conditions.
Oversaw repairs and enhancements by working closely with upper management and maintenance staff.
Gathered information from HOA/residents and devised successful resolutions with input from upper management.
Collected lot rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
Stayed current and maintained HOA's good standing through collection of documentation and change implementation.
Performed all Administrative duties while acting as Community Manager.

Administrative Assistant09/2009 to 05/2018Equity Lifestyle Properties Inc.Chicago, IL

Monitored daily and weekly schedules and monthly calendar obligations.
Directed customer/resident communication to appropriate personnel, in addition to providing information to resolve inquiries for customer/resident satisfaction.
Created and maintained spreadsheets.
Facilitated troubleshooting, maintenance and updates for office systems.
Increased accuracy and reduced discrepancies by verifying data while processing incoming checks and vendor invoices.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Processed financial documents including contracts, expense reports and invoices.
Submitted employee time sheets to accounting department for payroll processing.
Prepared packages and set up courier deliveries.
Take care of all mail received.
Address walk-in complaints/concerns and manage phone calls from customers/residents by providing informative answers to questions in a timely manner.
Contacted customers via phone and email to follow up with inquiries.
Liaised with board members to provide reports and status updates.
Guided administrative staff through computer and software problems.
Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Enter invoice data into company database and update details, including customer contacts to keep information current.
Write email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Set-up and maintain physical and electronic filing system for vendors, residents and renters.
Process residency applications, prepare documents including leases and preform lease signings.
Set-up Electronic Fund Transfers upon request by resident.
Request and maintain Vendor Insurance Documents.
Reconcile Petty Cash
Compose and mail letters, including annual rent increases to residents by certified mail.
Respond to community emergencies and broadcast phone calls to residents containing important information.
Maintain and order office supplies.
Assisted sales team by showing vacant rental homes when necessary.
Preform all other aspects of administrative duties as required.

Education and Training

Some College (No Degree): Accounting And Finance2004Southwest Florida CollegeFort Myers, FL

Resume Overview

Companies Worked For:

Murex Management, LLC
Cobblestone Real Estate, LC
Equity Lifestyle Properties Inc.

School Attended

Southwest Florida College

Job Titles Held:

Community Manager/Administrative Assistant
Administrative Assistant

Degrees

Some College (No Degree) : Accounting And Finance 2004

Community Manager/Administrative Assistant Resume Example

Resume Score: 80%

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