Community Manager Resume Example Relay Resources

COMMUNITY MANAGER

Professional Summary

Outgoing professional with background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Smooth and efficient Executive Administrative Assistantwith experience-enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Operate well with minimal supervision to meet demanding objectives.

Skills

Issue resolution
Amenities expertise
Daily operations oversight
Administrative abilities
Client service and support
Workplace safety
Vendor management

Database management
Staff management
Administrative support
Property management
Payment management
Proficient in Microsoft Office Suite

Work History

Community Manager01/2011 to Current
Relay Resources – Wilsonville , OR

Effectively managed team of (1)employee, including maintenance and activities personnel.
Supervised facilities and services for 175 office community residents.
Collected rental payments from residents and kept meticulous records of delinquent accounts.
Worked with maintenance teams to keep 30% of open residences ready for viewing.
Resolved tenant issues quickly and increased tenant retention by 86%.
Streamlined operations by communicating efficiently with clients, keeping meticuous records, budget management and internal collaboration.
Received and processed resident payments, and updated system accounts with latest information.
Inspectedvacant offices and common areas regularly to identify repairs needing immediate attention.
Evaluated property conditions and recommended improvements.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Increased office organization by creating filing systems and managing confidential information carefully.
Managed community within established cost constraints.
Gained feedback useful in collaborating with business leaders to devise solutions.
Met with tenants to gather information and develop effective solutions.
Worked with maintenance staff to complete timely repairs and enhancements.
Collaborated with Operations Director and Sales Director during property projects, including interior renovations and construction.

Executive Assistant/Administrative Assistant10/2007 to 12/2009
Guggenheim Partners – Atlanta , GA

Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Managed Principal's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Allocated executive tasks and managed complex calendars and administrative functions.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Coordinated domestic and international travel arrangements,including booking airfare, hotel and ground transportation.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Managed travel itineraries and logistics for accommodations for over 11 employees.
Maintained confidential, administrative support to executive team and members of board of directors.
Reconciled and processed expense reports for 11 internal and field personnel, including executives and consultants.

Executive Assistant/Supervisor of Installaers10/2005 to 07/2007
EvensonBest LLC – City , STATE

Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
Investigated and resolved customer complaints to foster satisfaction.
Received incoming calls and messages and addressed or triaged phone requests.
Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Scheduled appointments and handled calendars for senior leadership.
Located and attached appropriate files to incoming correspondence requiring replies.
Handled all scheduling and logistics planning for all major furniture installations.

Haworth09/2002 to 06/2005
Haworth – City , STATE

Functioned as backup in areas of sales, support, and services.
Assisted customers with prompt and polite support in-person and via telephone.
Fielded customer questions to provide information about products, availability and pricing.
Maintained records related to sales, returns and inventory availability.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Offered departmental administrative support.
Arranged rapid office equipment repair and maintenance with vendors.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Education

Bachelor of Science: Liberal Arts And General StudiesExpected in 05/2020Southern New Hampshire University- City, State

Resume Overview

School Attended

Southern New Hampshire University

Job Titles Held:

Community Manager
Executive Assistant/Administrative Assistant
Executive Assistant/Supervisor of Installaers
Haworth

Degrees

Bachelor of Science : Liberal Arts And General Studies Expected in 05/2020

Community Manager Resume Example

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