LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Professional and diligent Property Manager offering 18 years of multi-family housing experience paired with goal-oriented and performance-minded approach. Well-qualified with proven success in improving operations. Highly proficient in building lasting relationships with clients, vendors, residents and team members to meet and exceed company goals. Ready to take on new professional challenges.

Certifications
  • Certified Apartment Manager-03/2020
  • Licensed Texas State Notary - 2022-2026
Skills
  • Ability to successfully lead and supervise associates
  • Yardi and Resman experience
  • Bilingual
  • Extensive knowledge of financial reporting
  • Proficient in MS Office, Google Suite,
  • Income and Expense Management
  • Maintain positive resident relations.
  • Multitasker and enjoy fast past environments
  • Accounts Payable and Accounts Receivable
  • Maintaining vendor contracts and bid proposals
  • Sect 8 experience
  • Class A, B and C conventional property management, renovation experience
  • Exceptional Oral and Written Communication Skills
Education
Palo Alto College San Antonio, TX Expected in : Basic Courses - GPA :
John Jay HS San Antonio, TX, Expected in 06/1991 High School Diploma : - GPA :
Work History
Related Companies - Community Manager/Floating Manager
, , San Antonio, TX 03/2021 - 03/2023
  • Oversee daily operations of community to include leasing and renewal activity
  • Boosted renewal rents 3-5% while increasing occupancy from 89% to 96%
  • Coordinate resident functions and activities
  • Complete monthly variance reports, account month end, along with re-class and accruals
  • Developed annual operating budget
  • Successfully managed budget to meet NOI
  • Inspected building, model and common areas regularly to identify immediate repairs and maintain curb appeal at all times
  • Complete all required weekly, monthly, quarterly and annual reports in thorough and timely fashion.
  • Processed payables in timely manner
  • Monitored service request and make ready completion for resident satisfaction
  • Provide ongoing training and development for team members both onsite and while assisting other sites
  • Initiate eviction process when necessary
  • Solicit bids and contracts for maintenance
  • Oversee renovations/capital improvements
  • Ensured collection of rent and all other income was posted in timely manner
  • Completed file audits as needed
Equimax Management Company - Community Manager
, , San Antonio, TX 01/2020 - 11/2020
  • Effectively managed team members, including maintenance and courtesy patrol personnel
  • Monitored collection of rental payments from residents
  • Collaborated with maintenance staff to complete timely repairs and enhancements.
  • Managed make ready board, scheduled vendors and delegate work orders to ensure 24-hr. turn around time
  • Managed property under renovation Inspected community for repairs and curb appeal
  • Oversee daily leasing and collection activity Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
GVA Property Management - Community Manager
, , San Antonio , Texas 06/2018 - 12/2019
  • Oversee all operations including maintenance, capital improvements, lease administration
  • Lead collections, evictions, vacancy anticipation, marketing and lease renewals
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention
  • Monitored, tracked payments and expenses, providing timely and accurate financial reports
  • Resolved tenant issues quickly and increased tenant retention by 5 -7%.
  • Recommended and evaluated rental pricing based on market
  • Increased occupancy from 88% to 94%
Lincoln Property Company - Manager Property
, , San Antonio, TX 04/2005 - 05/2018
  • Managed day-to-day property operations
  • Complete Budget Variance Reports, Executive Summaries, Month End Accounting
  • Conducted file audits twice per year
  • Provided constant vendor/contractor communications with scheduling, billing, vendor relations
  • Streamlined spending and decrease by 10%. and meet NOI quarterly
  • Ensured 100% service request completion with 24-48 hrs
  • Conducted resident functions
  • Increase renewal rates by 5% while maintaining 95%-96% occupancy
  • Posted rents and processed payables in timely manner
Achievements

    Awarded 2013 Best Property of the year- SAAA -Lincoln

    Assistant Manager of the year in 2007-Lincoln Property Company

    Awarded 14 Sales awards from 2005-2013 Lincoln Property Company

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    Resume Overview

    School Attended

    • Palo Alto College
    • John Jay HS

    Job Titles Held:

    • Community Manager/Floating Manager
    • Community Manager
    • Community Manager
    • Manager Property

    Degrees

    • Some College (No Degree)
    • High School Diploma

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