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Community Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Skills
  • Performance Assessment
  • Administrative Leadership
  • Security Management / Enhancement
  • Financial Reporting
  • Operations Management
  • Grounds and Facility Inspection
  • Operating Cost Tracking
  • Complaints Investigation
  • Vacancy Marketing
  • Local and State Laws
  • Decision Making
  • Client Relations
  • Legal Issue Resolution
  • Deposits Management
  • Construction Project Oversight
  • Budget Preparation
  • Codes Compliance
  • Insurance Coordination
  • Disturbance Handling
  • Repair Planning
  • Monthly Fee and Payment Collection
  • Contract Negotiation
  • Maintenance Oversight
  • Staff Coordination
  • Dispute Handling
  • QuickBooks and Sage 50
  • Rent Pricing Optimization
  • Market Tracking
  • Tax Liability Calculation
  • Accurate Property Valuation
  • Financing Coordination
  • Data Entry
  • Schedule Coordination
  • Property Showing
  • Personnel Management
  • Complex Problem Solving
  • Work Planning
  • Relationship Building
  • Customer Relations
  • Microsoft Office
  • Employee Motivation and Guidance
  • Social Media Engagement
  • Spreadsheet Tracking
  • Office Staffing
  • Tenant Eligibility Determination
  • Capital Projects Management
  • Critical Thinking
  • Team Building
  • Sales and Marketing
  • Clear Communication
  • Creative and Adaptable
  • Multitasking and Prioritization
  • Violation Resolution
Professional Summary

Talented Community Manager bringing 25 + years' experience in directing property operations, staff productivity and promotional strategies. I'm Detail-oriented and organized. Effective at managing personnel, property and special projects. Dedicated to interacting with office and maintenance staff with a friendly and professional demeanor. Focused on surpassing expectations in occupancy, delinquency and budget goals. While working closely with property investors to achieve the vision they wish to accomplish.

Work History
Thompson Thrift - Community Manager
O'fallon, MO, 10/2005 - 07/2021
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Managed community within established cost constraints.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Met with residents to gather information and develop effective solutions.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
  • Evaluated property conditions and recommended improvements.
  • Collaborated with investors and contractors during property projects, including interior and exterior renovations and construction.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Effectively managed team of employees, including maintenance and leasing department personnel.
  • Improved processes through expense management.
  • Introduced effective emergency resolutions and managed special projects.
  • Resolved tenant issues quickly and increased tenant retention.
Thompson Thrift - Community Manager
Parker, CO, 12/2000 - 08/2005
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
  • Evaluated property conditions and recommended improvements.
  • Effectively managed team of 18 employees, including maintenance and activities personnel.
  • Introduced effective emergency resolutions and managed special projects.
  • Resolved tenant issues quickly and increased tenant retention.
Thompson Thrift - Community Manager
Phoenix, AZ, 02/1997 - 12/2000
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Managed community within established cost constraints.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Met with residents to gather information and develop effective solutions.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
  • Collected rental payments from residents and kept meticulous records of delinquent accounts.
  • Increased office organization by creating filing systems and managing confidential information carefully.
  • Received and processed resident payments, and updated system accounts with latest information.
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
  • Evaluated property conditions and recommended improvements.
Education
Glen Burnie Senior High Glen Burnie, MD, Expected in High School Diploma : - GPA :

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Resume Overview

School Attended
  • Glen Burnie Senior High
Job Titles Held:
  • Community Manager
  • Community Manager
  • Community Manager
Degrees
  • High School Diploma