(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

To continue my career with a company that will utilize my management, supervision, and administrative skills to benefit mutual growth and success.

  • 15 years in Multifamily-Property Management
  • Ability to work in a fast paced environment
  • Manage maintenance staff & maintain budget
  • Manage office staff & property in an efficient valued enhancing manner
  • Ability to build strong client relations
  • High level of collections experience
  • Ability to perform accounting functions ( AP & AR )
  • Sound knowledge relevant landlord-tenant laws
  • Ability to provide strong leadership and enthusiasm to the team
  • Ability and commitment to learn new material quickly and further develop skills
  • Knowledge of several property management software
Indiana Business College Indianapolis IN, Expected in Associate of Arts : Business Administration - GPA :
Work History
Apartment Income Reit Corp. - Community Manager
Oceanside, CA, 09/2018 - Current
  • Managed an apartment community of a 190 units
  • Supervised office and maintenance staff
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers
  • Assured all goals were meet-occupancy, make ready units and delinquency was down to 1%
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
  • Inspected buildings, vacant units and common areas regularly to identify repairs that needed immediate attention
  • Contacted the correct individuals to perform repairs and maintenance so that issues were immediately resolved
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes
  • Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants
  • Collaborated with construction vendors during property projects, including interior renovations and construction
Ledic Management Group - Assistant Community Manager
Pueblo, CO, 10/2016 - 06/2017
  • Collected posted rental payment to ledger, scanned payments to bank
  • Received, logged, and properly coded all invoices and reviewed with the property manager for approval
  • Thoroughly reviewed all lease applications & assisted with application verification. Assisted in ensuring that all vacant apartments were in perfect, move-in condition
  • Completed final move-outs & walk-throughs for residents
  • Update weekly reports concerning notices to vacate, vacancy reports, activity reports, etc
  • Managed leasing staff, made sure all follow ups were made to prospects to insure occupancy goals were made
  • Directed, managed, and motivate maintenance technicians
  • Received and logged into system all property work orders
  • Made sure all work orders were completed in a timely manner. Assisted with maintaining maintenance budget
  • Verified that all resident complaints were handled promptly and appropriately
Ledic Management Group - Assistant Community Manager
Rabun Gap, GA, 05/2013 - 06/2016
  • Managed and oversaw maintenance team and leasing staff
  • Made sure all work orders were completed within a 48 hour time frame ( per company policy)
  • Scheduled contractors for HVAC, Plumbing, Paving, Roofing, and electrical repairs when needed
  • Assisted with interacting professionally with the vendors and staff; with maintaining an effective working relationship
  • Worked with the cooperation and site management team to effectively meet clients and company objectives
  • Quickly responded to operational or technical issues to ensure maximum productivity
  • Collected rental payments, secured bank deposits, processed security deposits, and managed accurate records of deposits
  • Created and paid all payable batches
  • Worked closely with the property manager to make sure the budgeted occupancy was being made on a monthly and quarterly basis
  • Maintained daily accounting records for Housing Authority
  • Consistently met or exceeded delinquency goals monthly at 1%
  • Reviewed and approved all income and credit documents for future residents
  • Processed all evictions to completion, communicated, and submitted delinquent accounts to attorneys
  • Processed resident renewals
  • Turned over delinquent accounts to collection agency as needed
  • Communicated with residents to resolve rental and maintenance issues
  • Informed residents through memos of new developments and events in community
  • Scheduled all vendors as needed
  • Marketed and outreached to new prospects
Vicinia Property Management - Leasing Consultant
Dalton, GA, 01/2005 - 05/2013
  • Maintain occupancy at 90% or higher keep closing ratio at 50% or higher
  • Showed model or vacant units to prospects
  • Demonstrated administrative abilities by accurately creating files and organizing files in data base
  • Answered all phone calls in an timely manner
  • Entered work orders
  • Followed up with prospects on a daily bases
  • Handled marketing for the property

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Resume Overview

School Attended

  • Indiana Business College

Job Titles Held:

  • Community Manager
  • Assistant Community Manager
  • Assistant Community Manager
  • Leasing Consultant


  • Associate of Arts

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