community manager resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed with a focus on cutting company costs and boosting company revenue through innovative management techniques.
Highlights
Cost reduction
Employee engagement
Powerful negotiator
Adaptable
Conflict resolution
Organizational design
Collaborative
Persuasive
Accomplishments
Established partnerships that resulted in company wide incentives and savings. Assessed vendor quality and partnered with new vendors used company wide.
Experience
07/2010 to 03/2013
Community ManagerBox – New York, NY,
Management of office, maintenance and rehab staff.
Enforcement of community rules and regulations
Resolving customer complaints
Collect rents
Coordinating remodeling projects throughout multiple communities
Delinquency Management.
Conducted cost, schedule, contract performance, variance and risk analysis.
2008 to 01/2009
Account Manager /Community ManagerMeritage Homes – West Palm Beach, FL,
Reconciliation of numerous HOA accounts
Reconciliation of accrued charges to HOA accounts
Managed all aspects of homeowners associations including finance's, payment of vendor bills, obtaining bids, presenting related items to Board of Directors.
Enforcement of community CC&R's and bylaws.
Customer service to all homeowners.
Mediation of homeowner and Board disputes.
Appear in court on collection issues and small claims cases.
06/2007 to 11-2007
Escrow CoordinatorTranswestern – Miami, FL,
Handled all new escrow properties.
Ensure escrows closed in a timely manner.
Ensured all documentation necessary for the seller and buyer to close had been obtained.
02/2004 to 2006
Property AdministratorArkansas State Highway Transportation Department – Blytheville, AR,
Enforcement of CC&R's for client Homeowners Associations.
Oversee Architectural committee
Correspondence with homeowners, both written and verbal, in connection with enforcement of rules and regulations and other homeowner concerns.
Assist in placing work orders for maintenance of client properties.
Assist Property Managers in all aspects of their duties including but not limited to: preparing board packets, assist in elections, newsletter production, etc.
Responsible for answering and directing incoming telephone calls.
09/2001 to 02/2003
Assistant to Controller / Assistant Human Resources/Shipping ManagerHartz – Carlstadt, NJ,
Human Resources, accounting, cost analysis, reconciliation, general ledger, payroll, employee relations, keeping updated on labor laws, using Peachtree accounting program, Microsoft Word, Excel.
Negotiated pricing contracts with vendors.
Contact customers on collection issues and negotiating payment terms with vendors.
Inventory control, purchasing inventory items, shipping out customer orders, scheduling deliveries and pickups with trucking companies, as well as negotiating discounts with UPS and Federal Express.
09/2000 to 08/2001
Office AssistantDouglas County School System – Douglasville, GA,
Maintained computer system on location
Customer Order Desk
Preparing Orders for Customers with special requests
Answered all incoming calls
General Office duties including: filing, copying, faxing, processing credit applications, and assisting in accounts receivable collections.
01/2000 to 09/2000
Marketing AssistantFirstsource.com – City, STATE,
Merchandise Products with product notes and pictures for the website.
Back end rebate reporting
EDI transmissions to Manufacturers
Manufacturer point of sale reports
Assisting with preparing proposals for manufacturers to receive Marketing funds.
08/1998 to 01/2000
Office ManagerNewell's Bowling Supply – City, STATE,
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Resume Overview
School Attended
Job Titles Held:
Community Manager
Account Manager /Community Manager
Escrow Coordinator
Property Administrator
Assistant to Controller / Assistant Human Resources/Shipping Manager