community manager resume example with 15+ years of experience
Talented Community Manager bringing 12+ years' experience in directing property operations, staff productivity, promotional strategies and contract development. Demonstrated record of accomplishment in boosting occupancy and bringing in long-term tenants. Goal-oriented producer desiring to capitalize on dynamic experience and take on a new Community Manage position. Dedicated Community Manager able to improve properties and streamline operations for efficiency. Hardworking and resourceful with a friendly and open approach. Ready to bring 12 years of experience to new position with room for advancement. Dedicated Community Manager able to improve properties and streamline operations for efficiency. Hardworking and resourceful with a friendly and open approach. Ready to bring 12 years of experience to new position with room for advancement. Enthusiastic Community Manager dedicated to achieving property management goals. Knowledgeable about payment collections, maintenance and documentation. Offering 12 years of related experience in the field. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
- Property tours and inspections
- Property inspections
- Payment management
- Issue resolution
- Facility repair reporting
- Amenities expertise
- Daily operations oversight
- Client service and support
- Event planning
- Staff management
- Vendor management
- Contract negotiation
- Leasing and sales
- Administrative abilities
- Administrative support
- Property management
- Workplace safety
- Marketing and advertising
San Francisco, CA, 06/2005 - Current
- Managed quality assurance program including on site evaluations, internal audits and customer surveys.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Developed standard operating procedures and document workflows for current and future process steps.
- Evaluated quality problems and performed [Action] to identify and resolve issues.
- Sorted product and provided expertise on non-conforming product requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Updated quality control standards, methods and procedures to meet compliance requirements.
- Coordinated with [Type] team in developing project plans for prioritized initiatives.
- Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from [Product or service], protecting company reputation and loyal client base.
Gilbert, AZ, 11/2019 - 12/2019
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
- Prepared merchandise for distribution and placement across sales floor by building pallets and tagging product.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Educated customers on promotions to enhance sales.
Fort Lauderdale, FL, 06/2006 - 04/2017
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Counted cash in register drawer at beginning and end of shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked prices for customers and processed items sold by scanning barcodes.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Assisted customers by answering questions and fulfilling requests.
- Educated customers on promotions to enhance sales.
- Used cash registers and POS systems to request and record customer orders and compute bills.
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Resume Overview
School Attended
- Murphy High School
- College of Southern Nevada
Job Titles Held:
- Community Manager
- Sales Floor Associate
- Cashier
Degrees
- High School Diploma
- Some College (No Degree)
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