Community Living Coach Resume Example
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COMMUNITY LIVING COACH
Professional Summary
Resourceful and quick-thinking with 1 years in warehouse and inventory control. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills. Disciplined warehouse professional knowledgeable about material load capabilities, site analysis and general logistics. Reliable and hardworking warehouse operator committed to getting each job done as quickly, efficiently and safely as possible. Reliable Warehouse Worker with extensive experience operating reach truck, slip truck, order picker and electric pallet jack. Valid Georgia driver's license and clean driving record. Highly-motivated Community Outreach Specialist seeks employment with a public health education organization. Offers expertise in communications and program development, implementation and evaluation. Public Health Program Manager dedicated to promoting community health through prevention and educational outreach. Effective mentor and natural leader focused on fostering a positive and collaborative organizational culture. Personable Public Health Analyst specializing in epidemiological data analysis, public health strategy implementation and effective reporting.
Skills
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Work History
05/2014 to Current
Community Living CoachDowneast Outfitters – Orem , UT
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
- Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Alzheimer's and Paget's disease.
- · Ability to Communicate In both Written and Verbal Formats to Meet Position Responsibilities. ·
- Ability to Work With Consumers Having Special Physical, Emotional, Social, And Vocational Needs ·
- Ability to Train Consumers, Observe Emotional, Vocational, And Social Behaviors, And Therapeutically Adapt responses And Programming To Individual Consumer Needs. ·
- Ability to Teach Consumers Independent Living Skills.
- Ability to
Design, Implement, and Document Consumer Treatment Programs. Ability to Lift
50-75 Pounds.
·
One-Year and 2 Months Experience In A
Residential Setting.
·
Demonstrated Leadership skills.
08/2009 to 06/2010
Order pickerBeaumont Hospitals – Lake Orion , MI
- Using RF gun scanning item Picking order Sorting out order Inventor/ audit Count order.
- Redirected shipments en route in response to customer requests.
- Trained staff on material handling processes to reduce shipping times.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Tagged all inbound merchandise with receiving date.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Stocked, staged and transported goods.
- Stacked and piled lumber, boards and pallets.
- Picked up incoming stock and delivered materials to designated locations.
- Picked up incoming stock and delivered materials to designated locations.
- Swept floors and stored equipment at the end of each shift.
08/2008 to 05/2009
CashierBartell Drugs – Everett , WA
- Operating Cash Register Bagging Grocery Zoning item back in place Customer service Counting Money.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Provided ongoing guest service, including giving fashion advice.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
03/2008 to 05/2009
Cashier/ClerkC&S Family Of Companies – Keene , NH
- Answered an average calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Provided ongoing guest service, including giving fashion advice.
- Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
11/2007 to 12/2008
Customer ServiceBancfirst Corporation – Konawa , OK
- Greeting Customer Taking Picture Working Cash Register Handing Out Price List Selling Picture Frame Keychain.
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Cleaned and organized the store, including the checkout desk and displays.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Educated customers about the brand to incite excitement about the company's mission and values.
- Verified that all customers received receipts for their purchases.
- Determined customer needs by asking relevant questions and listening actively to the responses.
06/2007 to 08/2014
Customer Service RepresentativeGod Glory Hair Salon – City , STATE
- Answered a high volume of phone calls and email inquiries.
- Organized and attended meetings, including compiling all documents and reports ahead of time.
- Filed paperwork and organized computer-based information.
- Maintained appropriate filing of personal and professional documentation.
- Managed and reviewed filing and office systems.
- Sourced and ordered office equipment and supplies.
- Executed basic banking and bookkeeping tasks.
- Handled all incoming information requests for several busy executives.
- Led staff and vendors in providing a high level of service for owner and guests.
10/2006 to 06/2007
Customer Service and CashierMcDonald's – City , STATE
- Greeted each customer with friendly eye contact
- Kept dining room and kitchen area clean by performing cleaning and laundry duties
- Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
- Performed all transactions in a cordial, efficient and professional manner
- Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
- Stocked service stations with items such as ice, napkins, and straws
- Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
- Answered telephone calls and responded to inquiries.
Education
062013
High School Diploma:
Elaine Lucas High School - City, State
Elaine Lucas High School - City, State
- 3.0 GPA
- Coursework in Marketing, Public Relations and Promotions Management
Current
Hemodialysis Diploma: Healthcare
Central Georgia Technical College - City, State
Central Georgia Technical College - City, State
Skills
Cash Register, Communication skills, Basic computer skills, Customer service, Frame, instruction, Money, Multi-tasking, Selling, scanning, Team Work, Phone
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Resume Overview
School Attended
- Elaine Lucas High School
- Central Georgia Technical College
Job Titles Held:
- Community Living Coach
- Order picker
- Cashier
- Cashier/Clerk
- Customer Service
- Customer Service Representative
- Customer Service and Cashier
Degrees
- High School Diploma :
Hemodialysis Diploma : Healthcare
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