LiveCareer-Resume

community lead events coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

10 + solid years of hospitality, managerial, sales, operations and event experience for major lifestyle and luxury brands like WeWork (Early), Nikko Hotels International, LVMH’s Bliss Spa and Ina Garten’s Barefoot Contessa. Creative and resourceful at project management while providing optimal member experience and fostering community.

Skills
  • Problem Solver
  • Communicator
  • Hospitality Professional
  • Expert Event Planner
  • Critical Thinker
  • Organized and Resilient
  • Manager
Education
University of Florida Gainesville, Florida Expected in Bachelor of Arts : English - GPA :
Work Experience
Lyft - Community Lead 609 Greenwich St
Dudley, MA, 10/2021 - Current
  • Ensure the operational efficiency of 609 Greenwich St (WeWork) for 400 members within 57,000 sq ft.
  • Coordinate priorities and activities of facilities + cleaning teams utilizing internal tasking system (salesforce).
  • Manage building walkthrough, scoring + feedback and supply ordering,
  • Drive growth and promotion of WeWork-provided service offerings.
  • Lead liaison between WeWork's Global Support team and WeWork's Tristate Community Team
  • Lead + close sales tours for 1 - 9 desk inquiries.
  • Work closely with Building Property Management handling COI's and following protocols.

Other Projects:

  • Initiated and implemented bicycle storage at 609 Greenwich.
  • Initiated and installed Quench water filtration system in pantry area saving money on other more expensive consumables.
  • Per Zendesk analytics, initiated and completed a print station overhaul for 15 stations within building.
  • Created a member welcome guide/ poster used at other locations.
  • Co-lead successful CA Connect Slack channel in Portfolio for way to share event ideas and resources..
WeWork - Building Support (Floater) Lead/Generalist
City, STATE, 09/2012 - 10/2018
  • Responsible for both Hospitality + Building Operations. Required thorough knowledge of building processes and procedures as well as problem solving skills and managerial experience.
  • Lead tours, mail and package support, managed move-ins + move outs, supply ordering, event curation, issue resolution, member onboarding, security protocols and partnerships.
  • Supported WeWork buildings based on need whether a building was understaffed or newly opened. Took ownership and initiative of all situations. Often worked alone as coverage.
  • Volunteer Impact Lead at WeWork for two years. Instrumental in leading Community's holiday give-back initiative by helping kids in need during the holidays at The New York Foundling organization.
WeWork - Associate Community Manager/Event Director
City, STATE, 02/2011 - 09/2012
  • Member of original opening team at WeWork.
  • Worked directly with Community Manager to build processes, create community, fill the building and manage events.
  • Initiated and created the first Events Team to manage the WeWork Lounge.
  • Managed Sales and Ops for 120 members of Dedicated Desk area.
  • Curated WeWork Corporate and Member Events from start to finish.
  • Managed Opex and initiated product partnerships.
Iroquois Hotel - Chef (Chief) Concierge
City, STATE, 10/2004 - 03/2009
  • Member of Les Clefs d'Or (Gold Keys) Society.
  • Managed a staff of 10.
  • Thorough knowledge of local venues, restaurants and NYC. Made dinner reservations, created itineraries, sold theater tickets to sold out shows and managed guest requests.
  • Created newsletters with information on events and happenings and built a strong clientele base.
  • Curated partnerships with local vendors.
Relevant Experience

Solid Les Clefs d'Or concierge experience for NYC's Luxury Hotels; Top Sales earner at LVMH's NYC Bliss Spa Catalogue; Caterer + Baker for Ina Garten's Barefoot Contessa East Hampton NY Store. Executive Director for La Plaza Cultural Community Garden, East Village NYC. (One of the largest Green Thumb Parks Department gardens in NYC).

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Florida

Job Titles Held:

  • Community Lead 609 Greenwich St
  • Building Support (Floater) Lead/Generalist
  • Associate Community Manager/Event Director
  • Chef (Chief) Concierge

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: