community care nurse coordinator resume example with 19 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Hardworking employee with customer service, multitasking and time management abilities. Contributing exceptional nursing, inter-personal and human management skills through education and professional development.

  • Medical Advocacy
  • Critical Thinking
  • Training and Teaching
  • Problem-Solving
  • Verbal and Written Communication
01/2014 to Current Community Care Nurse Coordinator Stcharles | La Pine, OR,
  • Functions as a RN coordinator for the Community Care program.
  • Preformed Softskills training and New Veteran Orientation training on the Choice program.
  • Served as preceptor for > 20 nurses and new employees to the Community Care office.
  • Participated in several performance based interviews panels for hiring candidates here and other VA's in the VISN.
  • Check consults for accuracy, utilizing the Consult Tool Box (CTB),during clinical reviews and checking eligibility criteria, based on the Mission Act.
  • Service as a resource person to clinical and non-clinical staff on DST issues, COS as well as with case managers, social workers and vendors to ensure timely delivery of appropriate services.
  • Utilizes programs such as CTB, HSRM, and PPMS as well as create REFDOC packets.
  • Collaborate with other VAs (CAVHS and TVAMC) staff to ensure appropriate care is given to veterans from one VA to another.
  • Frequent contact with Optum for basic scheduling referrals to ensure that veterans are followed up and for any escalated issues are resolved in a timely manner.
  • Complaint with all VA Training, ie, BLS, TMS and all Community Care training and updates.
  • Tracked patient or client care and followed through to provide service effectiveness.
  • Utilized data and experience to coordinate patient care and rehabilitation.
  • Served as resource to clients and community partners to increase program usage.
06/2009 to 01/2014 Emergency Department Charge Nurse Chi Health | Lincoln, NE,
  • Interview nursing candidate's and preformed assessments for the Department Interview Committee.
  • Worked with patient safety, hospital safety and ER staff to address educational needs of nurses.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Effectively directed the flow of patient care and ER staffing needs for proper adherence to OEM budget.
  • Monitored and assisted nurses and individuals to ensure that skills meet department and hospital-wide performance measures,
  • Attended BVAMC Leadership Courses developing and improving management skills. Earned a Coaching and Mentoring Certification.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
01/2004 to 06/2009 Medical-Surgical LPN Birmingham VA Medical Center | City, STATE,
  • Equipped with the knowledge and ability to catty out applied patient care based on patient condition. Monitored patients and observed, identified, reported and recorded changes in objective signs and subjective symptoms.
  • Trained and mentored incoming practical nurse.
  • Administered prescribed medications or started intravenous fluids, noting times and amounts on patients' charts.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
  • Collected blood, urine or sputum from patients to perform routine laboratory tests.
  • Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
  • Documented patient medical histories, current symptoms and vitals.
  • Measured and recorded patient height, weight and other vital signs.
  • Cared expertly for individuals with wide array of medical issues such as pulmonary, cardiology and infectious disease patients.
  • Counseled clients, patients and families and provided emotional and psychosocial support.
  • Evaluated nursing intervention outcomes by conferring with other healthcare team members.
  • Prepared patients for examinations, tests or treatments and explained procedures.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Championed new nursing care pathways and trends and improved health service to community.
Education and Training
Expected in 05/2009 to to Associate of Applied Science | Nursing Education T.A. Lawson State Community College, Birmingham, AL GPA:
Expected in 12/2004 to to | Practical Nursing Bessemer State Technical College, Bessemer, AL, GPA:
Expected in 03/1984 to to Bachelor of Science | Social And Behavior Science University of Alabama At Birmingham, Birmingham, AL GPA:

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Resume Overview

School Attended

  • T.A. Lawson State Community College
  • Bessemer State Technical College
  • University of Alabama At Birmingham

Job Titles Held:

  • Community Care Nurse Coordinator
  • Emergency Department Charge Nurse
  • Medical-Surgical LPN


  • Associate of Applied Science
  • Bachelor of Science

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