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Community Associate Resume Example

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COMMUNITY ASSOCIATE
Professional Summary

Professional Summary: Dedicated, compassionate, and newly graduated nurse with progressive career history in customer service in fast-paced environments. Proven ability to remain calm under pressure and skillfully handle difficult and high-stress situations. Consistently developing strong relationships with clients and families through empathetic communication, respectful attitude and excellent customer service.

Work History
Company Name.City, StateCommunity Associate |07/2018 - Current
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Greeted customers and visitors in-person and via telephone calls.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Managed over 50 customers at one time.
  • Increased sales by 10%
Company Name.City, StateSales Associate |05/2009 - 12/2010
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Top sales associate increased sales by 10% appointed to train newly hired employees
Company Name.City, StateCashier |09/2009 - 02/2010
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Worked closely with management to solve problems and handle customer concerns.
  • Served needs of more than 8 customers in busy environment.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Skills
  • Fast learner
  • Highly dependable
  • Excellent attention to detail
  • Customer focused

Calvin Klein Outlet 05/2009 - 12/2010 Las Vegas, NV

  • Kept work areas clean and neat at all times.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Worked collaboratively in team environment.
  • Trained and served as peer coach for new sales associates.

Ohana BBQ 09/2009 - 02/2010 Las Vegas, NV

  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into register.
  • Verified all deliveries against invoices and completed shortage and overage reports.
  • Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.

Regus 09/2009 - present Hermosa Beach, CA

  • Time management
  • Multi-line Telephone Systems
  • Telephone skills
  • Organization skills
  • Verbal and written communication
  • Security awareness
  • Professional demeanor
Education
Riverside College IncCity, Philippines03/2018Bachelor of Science: Nursing
  • Member of Proud Alliance of Healthcare (2014-2018)
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Resume Overview

School Attended

  • Riverside College Inc

Job Titles Held:

  • Community Associate
  • Sales Associate
  • Cashier

Degrees

  • Bachelor of Science : Nursing

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