Dedicated and focused Community Advocate who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Core Qualifications
Active listening skills
Time management
Courteous demeanor
Detail-oriented
Energetic work attitude
Telecommunication skills
Sharp problem solver
Adaptive team player
Strong organizational skills
Customer service expert
Flexible schedule
Experience
Community Advocate, 10/2015 - Current Appvia – Nashville, TN,
Delivered training material to a diverse audience of both physically and mentally handicapped to improve their work, finances and domestic skills.
Supervised an average of 20 handicapped individuals in the community.
Educated the community
Prepared routine correspondence for supervisory figures and disabled clientele.
Lead Human Resource Recruiter, 04/2012 - 01/2015 AIL Insurance – City, STATE,
Answered customers' questions and addressed problems and complaints in person and via phone.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Offered direction and gave constructive feedback to motivate team members.
Built and maintained effective relationships with peers and upper management.
Exhibit Creator, 07/2008 - 09/2009 Fairplex – City, STATE,
Maintained visually appealing and effective displays for the entire building.
Offered exceptional customer service to differentiate and promote the company brand.
Collaborated with customer service team members to give exceptional service throughout the entire educational and joyful experience.
Balanced the needs of multiple customers simultaneously in a fast-paced environment.
Education and Training
: Dietetics, Expected in - CAL POLY Pomona - Pomona, CA GPA: Minor in Psychology
Associate of Science: Social and Behavioral Sciences, Expected in 2012 - Citrus College - Glendora, CA GPA: Minor in Psychology
High School Diploma: General, Expected in 2008 - Charter Oak High School - Covina, CA GPA:
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