SEASONED PROFESSIONAL WITH PROVEN LEADERSHIP, MANAGEMENT AND TECHNICAL EXPERIENCE IN HIGHLY COMPETITIVE POSITIONS WITHIN DIVERSE ORGANIZATIONS WITH VAIROUS LEVELS OF COMPLEXITY AND RISK, MANAGING COST, SCHEDULE, AND PERFORMANCE OF MULTIPLE PROJECTS. CONSIDERABLE TIME SPENT IN KEY ROLES RESOLVING OR MITIGATING LOGISTICAL PROBLEMS TO MAINTAIN PERFORMANCE, COST, SCHEDULE AND SAFETY, ALSO DEVELOPING AND IMPLEMENTING PROJECTS AND BUSINESS OBJECTIVES. ACTIVELY PARTICIPATED IN PROCESS IMPROVEMENT TASK FORCES, TECHNICAL REFRESH EXPLORATIONS, AND ORGANIZATIONAL BRANDING.
Highlights
Earned Value Management
Risk / Change Management
Strategic Business Planning
Project Life Cycle Management
Regulatory Assurance and Metrics
Cross-Functional Team Coordination
Organizational Development
Business Relations and Communication
Product/Service Marketing
Leadership and Team Development
Microsoft Office Suite (Excel, Project, PowerPoint, Word and Outlook)
Programming Languages (C++, Java, HTML, and Visual Basic)
Webpage Development
Data Collection and Correlation
Visual Presentation Development
Education
Colorado Technical UniversityColorado Springs, COExpected in Aug 2011 ā āMaster of Science:Management - GPA:
Management, With Project Management
University of North DakotaGrand Forks, NDExpected in 2004 ā āBachelor of Science:Aeronautics - GPA:
Major in Air Traffic Control, Minor in Aviation Management, and Concentration in Computer Science
Credentials
Project Manager Professional PMI
ITIL AXELOS
Certified Manager ICPM
Notary State Secretary of Texas
Private Pilot's License UND
Experience
Rtx - Communication Committee Chairperson Colleyville, TX, 11/2013 - Current
Efficiently, openly communicate with residents, board of directors and management company, and local city, county and state authorities and persons of interest for the benefit of the community * Effectively plan, promote, and manage community events to include community service * Manage budgets * Develop and implement strategic plan to grow social media audience for residents * Strengthen the brand and engage our community on social media by producing creative and compelling content * Manage the day-to-day execution of social media messaging * Create strategy and help secure social media cause marketing and influencer partnerships * Update and maintain the website * Grow web traffic * Write clear, compelling communications * Build and edit e-communications * Created Communication committee for communication between board of directors and home owners * Create annual strategic plan * Assist Social Committee with marketing strategy and event development.
Saalex Solutions - Flight Service Specialist Fort Myers Beach, FL, 10/2007 - Current
Rendering pre-flight, in-flight and emergency assistance to all pilots on request * Provide real-time information pertaining to weather conditions and forecasts for airports and flight paths * Relay air traffic control instructions between controllers and pilots * Assist pilots and controllers with emergency situations * Initiate searches for overdue aircraft * Coordination and communication with airport operators and operators of the National Airspace System about airport conditions, the NAS, and environmental issues * Ensure performance measures met to customer satisfaction * Multi-tasking and actively prioritizing duties within a dynamic environment * Control Account Manager (CAM) trained through LM corporate.
Provide support from and for the chapter as a council and national representative bringing forward information about the chapter during the quarterly meetings * Planning of professional development for members.
Relay Resources - Board of Directors Chairperson and Executive President Dallesport, WA, 2010 - 08/2014
Uphold the Ethics and Principles of the National Management Association and promote the purposes and bylaws of the local leadership association * Direct the work of all volunteers to ensure the duties, events, and programs are executed in line with the purposes and objectives of the Association * Assist in annual planning and execute the annual directional plan while providing effective leadership, organization, and motivation skills to achieve common goals * Increased membership by 20% * Successfully recruited and trained new and future leadership of the organization * Monitor multiple budgets for events, departments, and short and long term plans.
Realty One Group Prosper - Control Account Manager Kyle, TX, 03/2006 - 09/2013
Coordinated management of multiple contracts directed toward strategic business objectives * Company and employee contract negotiations * Build credibility, establish rapport, and maintain communication with business partners at multiple levels internal and external to the organization * Reduce operating costs while increasing productivity * Increase brand awareness while managing day-to-day operations * Utilized Earned Value Management Techniques to ensure cost and time constraints * Manage company compliance program * Apply creative problem solving and organization skills to ensure good customer relations for shipping and receiving * Identifying and assessing a client's critical needs * Identifying short and long term growth opportunities * Presenting business proposals to prospective clients * Maintaining tight budget control over expenditure * Forecasting and tracking key account metrics * Keeping up to date with market trend and competitor activity * Being a point of contact to priority customers and resolving any issues that they have * Closely liaising with the marketing team about campaigns * Collecting and communicating customer requirements to all necessary departments * Conducting regular Business Reviews with customers and suppliers * Responding to client communications or queries * Networking with business partners and customers * Monitoring the effectiveness of any marketing campaigns.
Chisholm RIdge HOA - Social Committee Chairperson City, STATE, 01/2011 - 03/2012
Efficiently communicate with residents through produced and distributed community communications and website and social media mediums * Effectively planned, promoted, and managed community events to include community service and charity fundraising drives * Manage budget * Developed annual event plan * Vendor management.
Federal Aviation Administration - Air Traffic Controller City, STATE, 09/2006 - 03/2007
Strict observance and coordination with air traffic clearances, and separated aircraft flying along federal airways and at airports * expanded knowledge of the National Airspace System (NAS) to include navigational aids, airways, and instrument approach procedures and equipment from the air traffic control perspective.
Security Clearance - DOD Secret.
Dep. Of ATC, UND - Air Traffic Control Associate City, STATE, 01/2004 - 08/2006
Directly supervised and instructed hundreds of students per semester training them on air traffic control rules and regulations * Carried out curriculum design and development of coursework for classes, which include Introduction to Air Traffic Control * Generated in simulator scenarios * Prepared simulation laboratories and flight progress strips * Evaluated students within simulators and classroom environments * Monitored students in the Adacel and UFA air traffic control simulators * Coached, mentored, and motivated next group of students forward in Air Traffic Control * Effectively demonstrated excellent teaching/platform skills and classroom management techniques, with focus and concentration on the continuous improvement of students, as well as strong technical skills with current ATC automation, simulation systems and procedures.
Real Estate and Community Management.
Anza Management - Leasing Agent City, STATE, 01/1998 - 10/1999
Community event planning and structural development and expansion * Culturally aware and able to work with diverse groups of people and interests * Open and close leasing office * Answer multi phone lines * Audit charts for accuracy * Tour apartment homes * Open and close maintenance orders * Receive monthly rent and water payments and post * Prepare leases and renewals * Run credit histories * Assist with move ins and move outs * Deliver notices to apartment doors * Print out eviction hold off notices.
Anza Management - Community Manager City, STATE, 01/1998 - 10/1999
Planned and implemented social strategy to achieve goals * Developed and maintained good relations with vendors * Analyzed changes in consumer behavior and media and identified opportunity * Maintained knowledge of all retail and marketing trends * Ensure achievement of all long-term objectives for growth * Monitored and prepared reports for various activities * Coordinated with teams to provide support to strategies.
Tarbell Realtors - Real Estate Agent City, STATE, 02/1997 - 02/1998
Assisted clients with property sales and development * Prepared legal documents including listings and sales contracts * Provided legal, economic and market advice to prospective clients * Liaised with lenders, home inspectors and pest controllers prior to contract negotiations * Ensured terms and conditions of agreements were met * Built relationships with clients to encourage returning business * Coordinated property closings * Analyze market trends to determine competitive market prices.
Professional Affiliations Project Management Institute (PMI) -Member, Institute of Certified Professional Managers (ICPM) -Member, American Association of Notaries -Member, National Management Association (NMA) -Member, Lockheed Martin Leadership Association (LMLA) -Member
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School Attended
Colorado Technical University
University of North Dakota
Job Titles Held:
Communication Committee Chairperson
Flight Service Specialist
NMA Associate Director
Board of Directors Chairperson and Executive President
