Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

SEASONED PROFESSIONAL WITH PROVEN LEADERSHIP, MANAGEMENT AND TECHNICAL EXPERIENCE IN HIGHLY COMPETITIVE POSITIONS WITHIN DIVERSE ORGANIZATIONS WITH VAIROUS LEVELS OF COMPLEXITY AND RISK, MANAGING COST, SCHEDULE, AND PERFORMANCE OF MULTIPLE PROJECTS. CONSIDERABLE TIME SPENT IN KEY ROLES RESOLVING OR MITIGATING LOGISTICAL PROBLEMS TO MAINTAIN PERFORMANCE, COST, SCHEDULE AND SAFETY, ALSO DEVELOPING AND IMPLEMENTING PROJECTS AND BUSINESS OBJECTIVES. ACTIVELY PARTICIPATED IN PROCESS IMPROVEMENT TASK FORCES, TECHNICAL REFRESH EXPLORATIONS, AND ORGANIZATIONAL BRANDING.

Highlights
  • Earned Value Management
  • Risk / Change Management
  • Strategic Business Planning
  • Project Life Cycle Management
  • Regulatory Assurance and Metrics
  • Cross-Functional Team Coordination
  • Organizational Development
  • Business Relations and Communication
  • Product/Service Marketing
  • Leadership and Team Development
  • Microsoft Office Suite (Excel, Project, PowerPoint, Word and Outlook)
  • Programming Languages (C++, Java, HTML, and Visual Basic)
  • Webpage Development
  • Data Collection and Correlation
  • Visual Presentation Development
Education
Colorado Technical University Colorado Springs, CO Expected in Aug 2011 Master of Science : Management - GPA :

Management, With Project Management

University of North Dakota Grand Forks, ND Expected in 2004 Bachelor of Science : Aeronautics - GPA :

Major in Air Traffic Control, Minor in Aviation Management, and Concentration in Computer Science

Credentials
  • Project Manager Professional PMI
  • ITIL AXELOS
  • Certified Manager ICPM
  • Notary State Secretary of Texas
  • Private Pilot's License UND
Experience
Rtx - Communication Committee Chairperson
Colleyville, TX, 11/2013 - Current
  • Efficiently, openly communicate with residents, board of directors and management company, and local city, county and state authorities and persons of interest for the benefit of the community * Effectively plan, promote, and manage community events to include community service * Manage budgets * Develop and implement strategic plan to grow social media audience for residents * Strengthen the brand and engage our community on social media by producing creative and compelling content * Manage the day-to-day execution of social media messaging * Create strategy and help secure social media cause marketing and influencer partnerships * Update and maintain the website * Grow web traffic * Write clear, compelling communications * Build and edit e-communications * Created Communication committee for communication between board of directors and home owners * Create annual strategic plan * Assist Social Committee with marketing strategy and event development.
Saalex Solutions - Flight Service Specialist
Fort Myers Beach, FL, 10/2007 - Current
  • Rendering pre-flight, in-flight and emergency assistance to all pilots on request * Provide real-time information pertaining to weather conditions and forecasts for airports and flight paths * Relay air traffic control instructions between controllers and pilots * Assist pilots and controllers with emergency situations * Initiate searches for overdue aircraft * Coordination and communication with airport operators and operators of the National Airspace System about airport conditions, the NAS, and environmental issues * Ensure performance measures met to customer satisfaction * Multi-tasking and actively prioritizing duties within a dynamic environment * Control Account Manager (CAM) trained through LM corporate.
  • Security Clearance - non-DOD Public Trust NACI.
Firstservice Residential - NMA Associate Director
Newtown Square, PA, 2011 - 10/2014
  • Provide support from and for the chapter as a council and national representative bringing forward information about the chapter during the quarterly meetings * Planning of professional development for members.
Relay Resources - Board of Directors Chairperson and Executive President
Dallesport, WA, 2010 - 08/2014
  • Uphold the Ethics and Principles of the National Management Association and promote the purposes and bylaws of the local leadership association * Direct the work of all volunteers to ensure the duties, events, and programs are executed in line with the purposes and objectives of the Association * Assist in annual planning and execute the annual directional plan while providing effective leadership, organization, and motivation skills to achieve common goals * Increased membership by 20% * Successfully recruited and trained new and future leadership of the organization * Monitor multiple budgets for events, departments, and short and long term plans.
Realty One Group Prosper - Control Account Manager
Kyle, TX, 03/2006 - 09/2013
  • Coordinated management of multiple contracts directed toward strategic business objectives * Company and employee contract negotiations * Build credibility, establish rapport, and maintain communication with business partners at multiple levels internal and external to the organization * Reduce operating costs while increasing productivity * Increase brand awareness while managing day-to-day operations * Utilized Earned Value Management Techniques to ensure cost and time constraints * Manage company compliance program * Apply creative problem solving and organization skills to ensure good customer relations for shipping and receiving * Identifying and assessing a client's critical needs * Identifying short and long term growth opportunities * Presenting business proposals to prospective clients * Maintaining tight budget control over expenditure * Forecasting and tracking key account metrics * Keeping up to date with market trend and competitor activity * Being a point of contact to priority customers and resolving any issues that they have * Closely liaising with the marketing team about campaigns * Collecting and communicating customer requirements to all necessary departments * Conducting regular Business Reviews with customers and suppliers * Responding to client communications or queries * Networking with business partners and customers * Monitoring the effectiveness of any marketing campaigns.
Chisholm RIdge HOA - Social Committee Chairperson
City, STATE, 01/2011 - 03/2012
  • Efficiently communicate with residents through produced and distributed community communications and website and social media mediums * Effectively planned, promoted, and managed community events to include community service and charity fundraising drives * Manage budget * Developed annual event plan * Vendor management.
Federal Aviation Administration - Air Traffic Controller
City, STATE, 09/2006 - 03/2007
  • Strict observance and coordination with air traffic clearances, and separated aircraft flying along federal airways and at airports * expanded knowledge of the National Airspace System (NAS) to include navigational aids, airways, and instrument approach procedures and equipment from the air traffic control perspective.
  • Security Clearance - DOD Secret.
Dep. Of ATC, UND - Air Traffic Control Associate
City, STATE, 01/2004 - 08/2006
  • Directly supervised and instructed hundreds of students per semester training them on air traffic control rules and regulations * Carried out curriculum design and development of coursework for classes, which include Introduction to Air Traffic Control * Generated in simulator scenarios * Prepared simulation laboratories and flight progress strips * Evaluated students within simulators and classroom environments * Monitored students in the Adacel and UFA air traffic control simulators * Coached, mentored, and motivated next group of students forward in Air Traffic Control * Effectively demonstrated excellent teaching/platform skills and classroom management techniques, with focus and concentration on the continuous improvement of students, as well as strong technical skills with current ATC automation, simulation systems and procedures.
  • Real Estate and Community Management.
Anza Management - Leasing Agent
City, STATE, 01/1998 - 10/1999
  • Community event planning and structural development and expansion * Culturally aware and able to work with diverse groups of people and interests * Open and close leasing office * Answer multi phone lines * Audit charts for accuracy * Tour apartment homes * Open and close maintenance orders * Receive monthly rent and water payments and post * Prepare leases and renewals * Run credit histories * Assist with move ins and move outs * Deliver notices to apartment doors * Print out eviction hold off notices.
Anza Management - Community Manager
City, STATE, 01/1998 - 10/1999
  • Planned and implemented social strategy to achieve goals * Developed and maintained good relations with vendors * Analyzed changes in consumer behavior and media and identified opportunity * Maintained knowledge of all retail and marketing trends * Ensure achievement of all long-term objectives for growth * Monitored and prepared reports for various activities * Coordinated with teams to provide support to strategies.
Tarbell Realtors - Real Estate Agent
City, STATE, 02/1997 - 02/1998
  • Assisted clients with property sales and development * Prepared legal documents including listings and sales contracts * Provided legal, economic and market advice to prospective clients * Liaised with lenders, home inspectors and pest controllers prior to contract negotiations * Ensured terms and conditions of agreements were met * Built relationships with clients to encourage returning business * Coordinated property closings * Analyze market trends to determine competitive market prices.
Skills
approach, automation, budgets, budget, C++, Change Management, charts, competitive, content, continuous improvement, contract negotiations, contracts, council, creative problem solving, credit, curriculum design and development, client, clients, customer relations, customer satisfaction, Data Collection, doors, edit, event planning, focus, Forecasting, Functional, fundraising, HTML, Java, Languages, Leadership, Team Development, legal, Lockheed martin, managing, marketing strategy, marketing, market, meetings, messaging, Excel, Microsoft Office Suite, office, Outlook, PowerPoint, Word, Multi-tasking, NAS, Networking, next, Organizational Development, organization skills, Presentation Development, Presenting, producing, Programming, progress, proposals, rapport, Real Estate, real-time, receiving, Rendering, retail, sales, sales and development, Security Clearance, shipping, simulation, strategy, strategic, Strategic Business Planning, teaching, phone, trend, Vendor management, Visual Basic, website
Professional Affiliations

Professional Affiliations Project Management Institute (PMI) -Member, Institute of Certified Professional Managers (ICPM) -Member, American Association of Notaries -Member, National Management Association (NMA) -Member, Lockheed Martin Leadership Association (LMLA) -Member

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Resume Overview

School Attended

  • Colorado Technical University
  • University of North Dakota

Job Titles Held:

  • Communication Committee Chairperson
  • Flight Service Specialist
  • NMA Associate Director
  • Board of Directors Chairperson and Executive President
  • Control Account Manager
  • Social Committee Chairperson
  • Air Traffic Controller
  • Air Traffic Control Associate
  • Leasing Agent
  • Community Manager
  • Real Estate Agent

Degrees

  • Master of Science
  • Bachelor of Science

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