Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Administration
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Data entry
Reviewed and updated client correspondence files and scheduling database.
Payroll assistance
Assisted with payroll preparation and entered data into cumulative payroll document.
Customer Service
Handled customers effectively by identifying needs, quickly against trust, approaching complex situations and resolving problems to maximize efficiency.
Organized and detail-oriented banker with 17 years of cash handling and customer service experience. Understands general accounting and finance concepts.
Bank Teller who provides well rounded customer service, with strong communication skills, sales experience and a deep knowledge of the banking industry.
Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
Highlights
Excellent communication skills
Self-starter with professional manner
highly organized with superior attention to detail
Team building
Employee motivation
Fast learner
Bilingual in Spanish ( Speaking only)
Accomplishments
Consistently achieved a 100% teller balancing average.
Balanced daily cash drawers and vaults.
Increased office organization by developing more efficient filing system and customer database protocols.
Experience
2011 to 04/2012Commercial loan processor America First Credit Union | Herriman, UT,
Verified that information in the computer system was up-to-date and accurate.
Compiled statistical information for special reports.
Created monthly reports for records, closed terminated records and completed chart audits.
Processed confidential tax form information.
Verified and logged in deadlines for responding to daily inquiries.
Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Assisted in the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained electronic and paper files.
Addressed and resolved non-routine, complex and unexpected variances.
07/2009 to 09/2010Mortgage Loan Originator Alaskausa Mortgage Company | Soldotna, AK,
Executed the loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates.
Continued education on current banking products and services.
Adhered to all federal and state compliance guidelines for retail mortgage lending.
Provided expert financial advice on mortgage, educational and personal loans.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
Performed daily maintenance of the loan applicant database.
Determined rate locks, issuance of disclosures and overage and underage and fee waivers.
Educated customers on the variety of loan products and available credit options.
Provided financial analysis reports of commercial real estate, borrower's financial statements, lease reviews and market research.
03/2008 to 06/2009Mortgage loan processorFidelity D & D Bancorp, Inc. | Dunmore, PA,
Executed the loan origination process, including ordering credit reports, appraisals, preliminary title reports, UCC searches, environmental reports, insurance information and flood certificates.
Education
Expected in 1994High School Diploma | Holcomb High School, Holcomb , KSGPA:
Garden City Community College- General accounting (did not complete course of study.)
Over 15 years bank seminars, webinars and continued education.
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