commercial loan processor resume example with 14+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Knowledgeable Loan Processor bringing 5 years of experience in banking and financial positions. Highly skilled in working well with people of all backgrounds to complete loan packages. Adept at building loyalty and trust between bank and customer. Goal-driven Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Multi-talented loan processing professional versed in customer service and bank standards. Excellent communicator and decision-maker with a strong eye for detail and a proactive nature.
Skills
Preparing applications
Verifying information
Processing documents
Reviewing financial paperwork
Excellent communication skills
Strong sense of banking ethics
Exceptional customer service
Currency and coin counter
Strong work ethic
Friendly
Reliable
Cash drawer balancing
Payment processing
ID verification
Issue resolution
Training and mentoring
Education and Training
Baldwin High SchoolBaldwin, MI, Expected in 09/2004 ā āGED: - GPA:
America First Credit Union - Commercial Loan Processor Smithfield, UT, 12/2016 - 01/2022
Analyzed loan files and reviewed client income, assets and credit to verify compliance to specific underwriting criteria and input new loans into designated software.
Organized loan files, updated databases, prepared general correspondence and communicated with vendors.
Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
Maintained complete confidentiality of submitted information according to release guidelines.
Filed completed packages quickly and efficiently.
Evaluated financial statements and contacted institutions and customers to clarify details.
Completed closing process by collaborating with attorneys, title companies and government clerks.
Checked approvals against established bank and government lending standards.
Obtained repeat business by building strong customer relations and delivering world-class customer service.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Reconciled cash and checks against computer records at end of shift.
Responded and assisted customers with account inquiries and updates.
Entered transactions into computer and issued customer receipts.
Explained bank services, financial products and applicable fees to customers.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Identified and reported suspicious behavior to security personnel as appropriate.
Welcomed customers and offered pleasant service during entire transaction.
Took on additional shifts during busy periods to minimize staffing shortages.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Maintained confidentiality of bank records and client information.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Adhered to financial services security and audit procedures.
Trained employees on cash drawer operation.
Directed specific questions to appropriate branch personnel.
Assessed daily reports and generated notification letters to delinquent account holders.
Delegated daily tasks to team members to optimize group productivity.
Directed and led employees, supervising activities to drive productivity and efficiency.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Maintained order and cleanliness of work areas to conform with health codes.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
Received food orders from individuals and explained offerings.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Complied with company service standards and adhered to inventory and cash control procedures.
Controlled portion sizes and garnishing for optimal cost controls.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Operated cash register to process cash, check and credit card transactions.
American Advanced Management, Inc - CNA Modesto, CA, 01/2012 - 02/2012
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Used mobility devices to transport patients.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Collected and documented vital signs to track current patient conditions.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Delivered high level of care to every patient.
Comforted patients and provided each with reassurance and encouragement.
Followed safe lifting techniques and individual resident lifting instructions.
American Advanced Management, Inc - CNA Sebastopol, CA, 03/2006 - 10/2011
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Used mobility devices to transport patients.
Stocked clinical workstations and procedure rooms with necessary supplies.
Played games with patients to boost mood, improve memory and provide light entertainment.
Completed and submitted clinical documentation in accordance with agency guidelines.
Cultivated relationships with residents to support happiness and emotional well-being.
Facilitated games and other activities to engage long-term patients.
Collaborated with interdisciplinary teams to carry out doctor orders and treatment care plans.
Observed patient conditions compassionately, listened attentively and reported abnormal changes to supervisor verbally and in writing while also following up with patient.
Performed passive range of motion, simple dressing changes, skincare, and glucose testing.
Monitored fluid intake and output levels to evaluate electrolyte imbalances.
Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
Maintained composure and efficiency during rapid response situation and emergency codes.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.