Commercial Driver resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Enthusiastic, high-energy individual focused on customer and employer satisfaction through exceptional work and service. Eager to contribute to team success through hard work, attention to detail, time management and excellent organizational skills. Tech-savvy, accurate, organized and efficient. Exceptional people skills with a down-to-earth, outgoing and friendly personality. Motivated to learn, grow and excel.

  • Key holder experience
  • Department leadership
  • Keyboard entry
  • Departmental correspondence
  • MS Office
  • Inbound Phone Call Handling
  • Financial Services Support
  • Managing Office Supply Inventory
  • Bookkeeping
  • Scheduling
  • Office administration
  • Sorting and labeling
  • Administrative support
  • Mail handling
  • Time management
  • Ethics-focused
  • Decision-Making Abilities
  • Sensitive Information Handling
  • Call Forwarding
  • Telephone etiquette
  • Verbal and written communication
  • Filing
  • Social perceptiveness
  • Problem-solving
  • Technical Support
  • Cash Handling
  • Office organization
  • Word processing
  • Problem-solving skills
  • Office supplies inventory management
  • Mail sorting
Work History
11/2019 to 08/2020 Commercial Driver Darigold | Jerome, ID,
  • Liaised with customers regarding parts and deliveries.
  • Completed daily route consisting of numerous stops, focusing on safety and timeliness.
  • Took on additional routes during absence of team members.
  • Loaded truck efficiently, properly organizing packages depending on route.
  • Complied with service policies and procedures from pick up and loading to drop offs.
  • Transported automotive parts and goods, including hazardous materials, without incident.
  • Logged daily delivery details, customer issues and mileage to maintain open communication with management and keep compliant records.
  • Obtained receipts or signatures for delivered goods and collected payment for services when required.
  • Unloaded fuel at gas stations, taking care to prevent spills.
  • Interacted with customers and offered exemplary service, escalating any issues to proper management.
01/2015 to 10/2019 Receptionist Eden Terrace Of Spartanburg | Spartanburg, SC,
  • Directed incoming calls
  • Received and routed business correspondence.
  • Prepared packages for shipment, pickup and courier services for prompt delivery.
  • Administrative duties for office team, including making phone calls, copies and schedules.
  • Sorted, received and distributed mail correspondence to correct personnel.
  • Managed office inventory
  • Resolved customer problems and complaints in person and over the phone.
  • Corresponded with clients through email, telephone or postal mail.
  • Welcomed all customers with friendly greeting, answered general questions.
  • Routed incoming mail and messages.
  • Answered multi-line telephone.
  • Kept reception area clean and neat to give visitors positive first impression.
01/2010 to 04/2015 Key Holder/ Senior Department Head Fontainebleau Miami Beach | Miami Beach, FL,

Opened and closed store independently and prepared nightly bank drop for manager.

  • Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting reports.
  • Educated customers about product and service offerings, special deals and newly released products.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Monitored associates throughout each assigned shift and professionally managed any challenges.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Oversaw inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty, increasing sales.
  • Trained newly hired employees in cash handling, upselling techniques, rewards program, merchandising, and bolstering job expertise as quickly and efficiently as possible.
  • Returned change and currency and processed debit and credit card payments with incredibly high accuracy rate.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Prepared merchandise for distribution and placement across sales floor.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Developed and nurtured lasting relationships with customers through dedicated assistance, issue resolution, and having a friendly, approachable and helpful demeanor.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Walked through every department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs and to ensure loss prevention.
01/2005 to 08/2010 Front Office Manager Triad Specialties LLC | City, STATE,
  • Handled all incoming business and client requests for information.
  • Communicated with customers and addressed inquiries, appointment requests and billing questions.
  • Performed billing, collection and reporting functions for office.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Quickbooks Contractors.
  • Created and finalized contracts for electrical work as well as add ons and extras.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Received and routed business correspondence to correct staff members.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to employees by copying, faxing and filing documents.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Identified visitors' needs to offer solutions and information.
  • Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments, forwarded phone calls on multi-line office phone.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Assessed data and information to verify entry, calculation and billing code accuracy.
  • Completed bi-weekly payroll for company employees
  • Oversaw bookkeeping and accounting systems and entered data into systems accurately.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Tracked invoices, receipts and deposit slips.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Processed bill reminders and consulted customers to resolve past-due accounts.
  • Responded to inbound inquiries regarding accounts and payments.
  • Utilized Quickbooks to reconcile accounts, track income and generate invoices.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
Expected in Diploma | Spotswood High School, Penn Laird, VA GPA:

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Resume Overview

School Attended

  • Spotswood High School

Job Titles Held:

  • Commercial Driver
  • Receptionist
  • Key Holder/ Senior Department Head
  • Front Office Manager


  • Diploma

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