Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management, punctual and focused with physical strength. Diligent Warehouse Associate offering comprehensive industry experience. Adept at loading and unloading trucks, picking and Stowing. Reliable and safety-conscious. Highly organized stower with dedication to promoting productivity. Highly familiar with professional shipment processes.
Skills
- Process Monitoring
- Loading and Unloading
- Time Management
- Heavy Lifting
- Attention to Detail
- Critical Thinking
- Safety and Emergency Equipment
- Employee Evaluation
- Daily workflow improvement
- Performance improvement
- Staff education and training
- Complaint resolution
- Safety processes and procedures
- Detail-oriented
- Planning and Coordination
- Customer Service
- Teamwork
- Order picking and processing
- Safety and compliance
- Warehouse safety
- Inventory management
- Flexible & Adaptable
- Policies and procedures
- Strategic planning
- Job inspections
- Coaching and mentoring
- Verbal and written communication
- Mathematical calculations
- Search Engine Optimization
- Responsible
- Organization and Time management
Education
Pierce College Puyallup, WA Expected in – – No Degree : Computer Science - :
Emerald Ridge High School Puyallup, WA Expected in 06/2019 – – High School Diploma : - :
Certifications
30-Hour General Safety OSHA card
Work History
Darigold - Commercial Driver
Rogers, AR, 04/2021 - Current
Rogers, AR, 04/2021 - Current
- Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
- Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
- Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Helped customers locate products and checked store system for merchandise at other sites.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Fedex - Inbound Stower
Springfield, MO, 08/2020 - 02/2021
Springfield, MO, 08/2020 - 02/2021
- Maintained energy and enthusiasm in fast-paced environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Drove productivity and process efficiency.
- Transported goods between warehouse locations according to shipment and storage needs.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Removed orders from storage, wrapped and staged for shipments.
- Unloaded materials and goods at designated locations for best project availability.
- Communicated with floor managers to determine merchandise placement.
- Stow incoming items in bins
- Unload boxes to stow stations.
Danbury Health Systems - Team Leader
Sharon, CT, 09/2019 - 05/2020
Sharon, CT, 09/2019 - 05/2020
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
- Built strong relationships with customers through positive attitude and attentive response.
- Led team of 12 members while providing exceptional customer service.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Cross-trained and provided back up for customer service managers.
- Assisted General Manager with new hire processing and existing training programs.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Kept shop areas neat, clean and free of safety hazards.
- Topped off all fluids in vehicle engines to lubricate, protect and cool engine.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Greeted customers and answered questions about oil changes and other services.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Performed customary courtesies to boost customer satisfaction, including vacuuming interior of vehicle and washing exterior windows.
- Computed and recorded totals and transactions
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
- Removed trip hazards and other obstacles to maintain safe vehicle service work environment.
- Conducted vehicle inspections and recorded results in database to comply with Washington vehicle inspection requirements.
- Attended in-house training courses and webinars to learn about vehicle electrical system, brakes, and engine diagnostic and repair techniques.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Trained team members on cash register operation and cash handling.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Received and processed customer payments.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
Forever Sushi - Kitchen Helper
City, STATE, 04/2019 - 09/2019
City, STATE, 04/2019 - 09/2019
- Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
- Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Paid close attention to all instructions from supervisor and completed tasks on time.
- Gently moved glassware, crystal and other delicate items to prevent breakage.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Learned other teammates' work tasks to train as backup.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
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Resume Overview
School Attended
- Pierce College
- Emerald Ridge High School
Job Titles Held:
- Commercial Driver
- Inbound Stower
- Team Leader
- Kitchen Helper
Degrees
- No Degree
- High School Diploma
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