Commercial Account Executive Resume Example
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COMMERCIAL ACCOUNT EXECUTIVE
Professional Summary
Highly-motivated sales professional looking to add value to a company by striving for excellence in achieving company goals and exceeding client expectations. I have a track record of providing exceptional customer service, understanding customer needs, and integrating relevant value propositions into solutions.
- Dynamic performer with the ability to open new territories, create trusted business relationships, and identify, pursue, propose, and close new business opportunities.
- Negotiates and structures business deals with self-motivation, initiative, and the business savvy necessary to meet the challenges of today's highly competitive marketplace.
- Uses progressive selling techniques by identifying customer needs and proposing problem solving solutions to build rapport that fosters and grows enduring customer relationships.
Professional Competencies
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Work History
Commercial Account Executive | 08/2018 to Current
Altice Usa - Ozark , MO
Altice Usa - Ozark , MO
- Achieved 109.9% to quota FY2019 / $350,000 budget
- Achieved 87.3% to quota FY2020 / $350,000 budget
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Developed relationships with general contractors and electrical contractors for opportunities to bid projects.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Developed and delivered engaging sales presentations to convey product benefits.
- Utilized SPIN selling to
Inside Sales | 06/2015 to 06/2017
Bakersfield Pipe & Supply - Artesia , NM
Bakersfield Pipe & Supply - Artesia , NM
- Developed 250K in sales opportunities by researching, identifying, and cold calling potential accounts to build rapport, provide technical information, and prepare quotations for key decision makers.
- Responded promptly to all inbound leads generated through call-ins, direct emails, and website inquiries; persistently following up with the inquirer until fully satisfied.
- Maintained strong rapport with an extensive amount of house accounts securing any available projects or future opportunities.
- Exceeded yearly sales goals during two years of tenure and achieved all assigned KPI's. Six month goal of 100K was exceeded by 50K. Second year sales goal of 300K was exceeded by 75K.
- Utilized progressive selling techniques (SPIN) to establish competitive advantage over other thermal solution manufacturers, ensuring customers current needs and requirements were fulfilled as well as prospecting for future opportunities.
- Developed and maintained an expert knowledge of Dantherm's products and solutions as well as competitors' product offerings, pricing, and market penetration.
- Participated in quarterly sales training meetings with sales team to augment selling techniques and bolster knowledge of new product offerings or product revisions.
- Networked at tradeshow and industry events to increase brand awareness, develop sales leads, discover new target markets and remain proactive of industry trends.
- Traveled to new and existing clients as needed making formal sales presentations to key decision makers.
- Provided key reporting on monthly basis to include but not limited to: revenue forecasts, account reviews, activity metrics, and travel and expense reports.
- Managed all phases of customers open orders including processing customer purchase orders/ change, expedites, periodic review of open order to identify and address issues and communicate status to customers. Liaising with manufacturing and other relevant departments to gather information and resolve any issues.
Operations Processor | 10/2013 to 10/2014
Us Bank - Chicago , IL
Us Bank - Chicago , IL
- Provided excellent customer service through superior levels of communication, written and verbal, to enhance and promote overall operations.
- Maintained 100% of deadlines for property valuations during tenure to ensure bank regulations were sustained and fines were not incurred.
- Designated as a single point of contact for the appraisal management company LPS serving as primary liaison to address issues potentially impacting service level agreements with internal partners.
- Documented all activity with customers in the CRM system maintaining accuracy and productivity.
- Tasked with strategically releasing valuation assignments to appraisers ensuring that assignments are completed by the most qualified service providers to provide the most credible and accurate valuations to our partners.
- Assisted IT department with User Acceptance Testing for system updates introduced prior to production release.
- Expedited payment disbursement resolution inquiries from appraisers to finance department.
Education
Moore School Of Business, University Of SC - City | Bachelor of ScienceBusiness Administration, 05/2013
- Received LIFE Scholarship
- Majored in Business Management, Marketing
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Resume Overview
School Attended
- Moore School Of Business, University Of SC
Job Titles Held:
- Commercial Account Executive
- Inside Sales
- Operations Processor
Degrees
- Moore School Of Business, University Of SC - City | Bachelor of Science
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