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Commercial Account Executive Resume Example

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COMMERCIAL ACCOUNT EXECUTIVE
Professional Summary

Hardworking and dedicated Insurance Agent, as well as Automotive Repair Shop Owner bringing a unique combination of 16+years of experience of auto repair estimating and insurance policy knowledge. Skilled in listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.

Skills
  • Client service
  • Policy management
  • Property insurance
  • Auto insurance
  • Quotes and sales
  • Award-winning
  • Relationship building
  • Damage assessment
  • MS Office
  • Mitchell On-Demand
  • Account management
  • Policy renewals
  • High Value
  • Commercial Marketing
  • Commercial Servicing
  • Acords
  • Investigations
  • Applied EPIC
Work History
Commercial Account Executive, 04/2020 to Current
Altice Usa – Minden , LA
  • Responsible for coordinating mid-market commercial account servicing needs during the policy year for accounts including, ordering and processing endorsements, audits, auto ID cards, invoicing.
  • Coordinate the preparation of new and renewal submissions including gathering information, marketing and/or delivery of submissions to underwriters.
  • Responsible for preparing proposal of final coverages for the producer to present to the client and for negotiating coverage and premium issues with the company on renewal business as needed.
  • Assist in developing sales of new or additional lines of coverage.
  • Develop and maintain proactive communication level with clients. Apprise Producers of any potential issues that may arise.
  • Actively support the team by participating in the completion of all duties required to complete a project and service an account
  • Coordinate strategy meetings and participate in client account review meetings, marketing meetings and/or trips and client proposal presentations
  • Be accountable for maintaining account files in Epic database.
  • Responsible for resolving coverage and premium discrepancy issues.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
  • Built relationships with clients through active listening and problem-solving talents to provide excellent service.
Insurance Agent - Commercial & Personal Lines, 09/2019 to 03/2020
American National Insurance Company – New Eagle , PA
  • Spearheaded personal and commercial lines agency expansion to California
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
  • Identified appropriate marketing channels and submitted applications for maximum agency profit and client needs
  • Specializing in high-value homes and hard-to-place personal lines
  • Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value with clients as well as carriers
  • Developed and maintained long-term relationships with new policyholders and small business entities
  • Remarketed and serviced large personal and commercial accounts
Licensed Insurance Agent, 10/2013 to 09/2019
Hayhurst, Prock, & Associates – City , STATE
  • Schedule fact-finding appointments and consultations to determine client needs and overall financial situations
  • Build relationships with clients through active listening and communication talents to provide excellent service
  • Work to accommodate new and different insurance requests and explore new value opportunities to optimize insurance agency reputation
  • Create sources for continuous client referrals within community and with businesses using networking and product knowledge
  • Up-sell additional products and services after identifying customer needs and requirements
  • Identify issues and take appropriate action to deliver speedy resolution
  • Spend ample time with each customer, going over and explaining documents to ensure that key information is understood
  • Develop and maintain long-term relationships with policyholders and business entities
  • Built a reputation for writing hard-to-place policies when other companies/agents could not
President/Owner/Manager/Automotive Service Writer, 02/2003 to 02/2019
Country Lube Express, Inc – City , STATE

• Owned and managed a profitable automotive repair facility for domestic and foreign vehicles of private owners and commercial fleet accounts
• Directed daily operations for office and provided servant leadership for 4 full-time technicians
• Provided customers with accurate repair estimates and explained in detail if necessary
• Maintained and expanded customer base by establishing trust with key points of contact, strategic negotiations, anticipating customers' needs, and offering unparalleled service
• Performed daily office operations including AR/AP, bookkeeping, inventory, and employee records and payroll
• Personally performed vehicle maintenance and minor repairs/diagnostics on all makes and models
• Ran operations in full compliance with the Bureau of Automotive Repair, the Automotive Repair Act, and all local, state, and federal rules & regulations

Education
Bachelor of Science: Criminal Justice, Investigations, 12/2001
California State University, Sacramento - City
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

83Good
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Resume Overview

School Attended

  • California State University, Sacramento

Job Titles Held:

  • Commercial Account Executive
  • Insurance Agent - Commercial & Personal Lines
  • Licensed Insurance Agent
  • President/Owner/Manager/Automotive Service Writer

Degrees

  • Bachelor of Science : Criminal Justice, Investigations , 12/2001

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