Summary: Dynamic and results driven Billing and Collections Supervisor /Manager with 25 years of achievements in providing strategic direction and leadership in the delivery of billing and collections services to client organizations nationwide. Highly skilled in client service, call center operations and leadership. Experienced in the continuous improvement of billing and collections efforts, policies, procedures and compliance functions that result in revenue growth, profitability and customer retention, communication, problem solving, time and resource management, and organizational skills.
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