, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking, reliable, and creative individual with great ambition and poise. Offering communication and interpersonal skills while being highly organized, proactive and punctual with team-oriented mentality.
Skills
Strong technology and social media skills
Proficient in Microsoft Suite
Types 30 WPM with 98% accuracy
Resourceful problem solver
Employee Recruitment and Hiring
Employee Work Scheduling
Clinical Staff Management
Verbal and Written Communication
Medicare Compliance
Experience
06/2022 to CurrentCollections SpecialistDigital Realty Trust | Santa Clara, CA,
Notified customers of delinquent accounts with attempt to collect outstanding amounts.
Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
Received payment and posted to appropriate customer accounts.
Met demands of busy collections group by performing high volume of daily calls.
Recorded information about customers' financial status and collections status efforts.
12/2015 to CurrentCOORDINATOR and EVENT PLANNERPanera Bread Co | Happy Valley, OR,
Coordinate international medical and humanitarian missions for the organization’s volunteers
Plan events such as seminars, health fairs, conferences, fundraisers and annual gala
Manage membership activities, recruitment, retention and hospitality.
Organize event facility, food and beverage selections and audio-visual arrangements.
Participate in pre-event meetings to review expectations and security measures.
Stay current with event trends and organizational culture, optimizing experience cycle.
02/2021 to 06/2022TELEMENTAL HEALTH COORDINATOR and CREDENTIALERDb Schenker | Shippensburg, PA,
Keep track of teletherapy coordinators and their schedules
Credential clinicians with private insurances
Assist with recruiting new clinicians and vetting new teletherapy coordinators
Solicit medical history information from patients to provide best and most effective medical care.
Contact insurance providers to verify insurance information and obtain billing authorization.
Answer customer invoice questions and resolved issues discovered during invoicing and collection process.
12/2021 to 04/2022Time Keeper/Dispatcher (seasonal)State Of Iowa | Fort Madison, IA,
Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
Kept detailed and updated records of calls in physical and electronic databases.
Recorded complaints and discussed possible solutions with employees to prevent negative word of mouth.
Recorded results of service calls to create report summaries for senior management.
11/2018 to 02/2021COSMETIC LAB TECHNICIAN/SECRETARYCantor Research Labs | City, STATE,
Tested SPF products against FDA and ISO guidelines to uphold business to consumer honesty and integrity
Maintained panelist appointments and records
Completed forms in accordance with company procedures
Trained new employees in procedures
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
Reviewed work done by others to ensure that company format policies are followed, and recommend revisions.
Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
03/2015 to 08/2018CAFÉ MANAGERThe Brooklyn Strategist | City, STATE,
Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
Trained employees on additional job positions to maintain coverage of roles.
Measured, mixed and prepped raw materials according to company specifications and recipes.
Created attractive dessert trays for catering events.
01/2014 to 03/2015CLIENT SERVICES SPECIALISTCompany 3 | City, STATE,
Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
Greeted incoming customers to provide immediate, friendly and knowledgeable support.
Tracked down sources of special products and services to meet customers' special needs.
Received food orders from individuals and explained offerings.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
07/2013 to 02/2014SECRETARYSports Care And Physical Therapy | City, STATE,
Sent and distributed mail and parcels.
Maintained organized filing system of paper and electronic documents.
Coordinated communications, taking calls, responding to emails and interfacing with clients.
Ordered office supplies to purchase items and maintain appropriate levels.
Assisted with accounts receivable and accounts payable functions.
Education and Training
Expected in 05/2013ASSOCIATE OF SCIENCE DEGREE | COMMUNICATIONS AND MEDIA ARTSROCKLAND COMMUNITY COLLEGE, , GPA: Three times recipient of the Outstanding Student Services Award
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