Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking, reliable, and creative individual with great ambition and poise. Offering communication and interpersonal skills while being highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Strong technology and social media skills
  • Proficient in Microsoft Suite
  • Types 30 WPM with 98% accuracy
  • Resourceful problem solver
  • Employee Recruitment and Hiring
  • Employee Work Scheduling
  • Clinical Staff Management
  • Verbal and Written Communication
  • Medicare Compliance
Experience
06/2022 to Current Collections Specialist Digital Realty Trust | Santa Clara, CA,
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Received payment and posted to appropriate customer accounts.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Recorded information about customers' financial status and collections status efforts.
12/2015 to Current COORDINATOR and EVENT PLANNER Panera Bread Co | Happy Valley, OR,
  • Coordinate international medical and humanitarian missions for the organization’s volunteers
  • Plan events such as seminars, health fairs, conferences, fundraisers and annual gala
  • Manage membership activities, recruitment, retention and hospitality.
  • Organize event facility, food and beverage selections and audio-visual arrangements.
  • Participate in pre-event meetings to review expectations and security measures.
  • Stay current with event trends and organizational culture, optimizing experience cycle.
02/2021 to 06/2022 TELEMENTAL HEALTH COORDINATOR and CREDENTIALER Db Schenker | Shippensburg, PA,
  • Keep track of teletherapy coordinators and their schedules
  • Credential clinicians with private insurances
  • Assist with recruiting new clinicians and vetting new teletherapy coordinators
  • Solicit medical history information from patients to provide best and most effective medical care.
  • Contact insurance providers to verify insurance information and obtain billing authorization.
  • Answer customer invoice questions and resolved issues discovered during invoicing and collection process.
12/2021 to 04/2022 Time Keeper/Dispatcher (seasonal) State Of Iowa | Fort Madison, IA,
  • Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Recorded complaints and discussed possible solutions with employees to prevent negative word of mouth.
  • Recorded results of service calls to create report summaries for senior management.
11/2018 to 02/2021 COSMETIC LAB TECHNICIAN/SECRETARY Cantor Research Labs | City, STATE,
  • Tested SPF products against FDA and ISO guidelines to uphold business to consumer honesty and integrity
  • Maintained panelist appointments and records
  • Completed forms in accordance with company procedures
  • Trained new employees in procedures
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Reviewed work done by others to ensure that company format policies are followed, and recommend revisions.
  • Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
03/2015 to 08/2018 CAFÉ MANAGER The Brooklyn Strategist | City, STATE,
  • Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Measured, mixed and prepped raw materials according to company specifications and recipes.
  • Created attractive dessert trays for catering events.
01/2014 to 03/2015 CLIENT SERVICES SPECIALIST Company 3 | City, STATE,
  • Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills.
  • Greeted incoming customers to provide immediate, friendly and knowledgeable support.
  • Tracked down sources of special products and services to meet customers' special needs.
  • Received food orders from individuals and explained offerings.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
07/2013 to 02/2014 SECRETARY Sports Care And Physical Therapy | City, STATE,
  • Sent and distributed mail and parcels.
  • Maintained organized filing system of paper and electronic documents.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Assisted with accounts receivable and accounts payable functions.
Education and Training
Expected in 05/2013 ASSOCIATE OF SCIENCE DEGREE | COMMUNICATIONS AND MEDIA ARTS ROCKLAND COMMUNITY COLLEGE, , GPA:
Three times recipient of the Outstanding Student Services Award

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good

resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • ROCKLAND COMMUNITY COLLEGE

Job Titles Held:

  • Collections Specialist
  • COORDINATOR and EVENT PLANNER
  • TELEMENTAL HEALTH COORDINATOR and CREDENTIALER
  • Time Keeper/Dispatcher (seasonal)
  • COSMETIC LAB TECHNICIAN/SECRETARY
  • CAFÉ MANAGER
  • CLIENT SERVICES SPECIALIST
  • SECRETARY

Degrees

  • ASSOCIATE OF SCIENCE DEGREE

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: