Collections Representative Resume Example Rexnord Corporation

COLLECTIONS REPRESENTATIVE

Summary

Skilled [Job Title] successful at managing a high volume of collections calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas.

Skills

Automated dialer experience
Insolvency resolution
Installment plan set up
Skip tracing
Effective negotiator

Team collaboration
Friendly voice
Policy standards and guidelines
Credit and collections

Experience

Rexnord Corporation | Auburn , WACollections Representative07/2017 - Current

Reasoned with customers and attempted to negotiate full balance payments.
Utilized skip tracing resources such as background checks and loan documents.
Advised debtors on payment options and set up payment plans.
Upheld privacy and security requirements established by [Type] regulatory agencies.
Interfaced with customers to bring accounts current with suitable repayment plans.
Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
Routinely contacted account holders with balances over [Number] days past due to resolve delinquencies.

Christopher Hyland Inc | Pomeroy , WABookkeeper09/2012 - 06/2017

Analyzed account information and trends for financial estimation report preparation and adjustments.
Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
Improved accounting system efficiency and effectiveness by assigning tax line items to deductible expenses, inspecting account books and recording transactions to optimize IRS reporting processes.
Coded invoices and other records to maintain organized and accurate records.
Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
Followed detailed end of month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Reconciled monthly checks for accurate bank statement distribution.
Reconciled all bank and credit card accounts from [year] to [year].
Completed payroll for [Number] employees in [Software], keeping detailed records for long-term accuracy.
Mitigated annual audit risks, audited financial information utilizing QuickBooks to implement corrective action.
Grew customer base, acquiring new customers and identifying needs to deliver relevant products.
Reviewed and calculated payroll to ensure timely disbursement of paychecks.
Reviewed purchase documents and company receipts to complete [Task], resulting in [Result].
Enhanced customer loyalty by handling [Type] issues efficiently.
Processed bank reconciliations and financial reports to verify practice of proper due diligence.
Operated [Software] to enter financial data and compile reports.
Assembled [Type] and [Type] reports to show [Type] information.
Reported sales taxes by calculating requirements on paid invoices.

Garfield County Public Hospital District No.1 | City, StateCNA05/1996 - 09/2012

Documented patient intake and dietary requirements and assisted with feeding.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented activities and recorded information in EMR system.
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Provided nursing assistance to residents in [Number]-bed [Type] care facility.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Used mobility devices and [Type] equipment to carefully and transport patients.
Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education and Training

Huron High School | City, StateHigh School Diploma05/1998

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Collections Representative Resume Example

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