Collateral Management Specialist resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Inventive Operations Specialist with comprehensive knowledge of business techniques, methods, and principles. Outstanding expertise in diverse business functions, including content management systems, and report analytics.
Skills
Ability to analyze reports
Quantitative skills
Customer service
Team building
Microsoft Office
Data management
Multitasking
Critical thinking
Organization
Computer skills
Program evaluation
Experience in leadership
Experience
Collateral Management Specialist, 10/2019 - Current Ubs – Albany, NY,
Managed inquiries received from clients, debtors, debtor’s attorneys, courts, and trustees.
Ensured tax rates are accurate and updated as changes are made by applicable jurisdictions.
Executed UCC terminations, original filings, amendments, and insuring accounts are updated accordingly.
Achieved the process of impound documents, verifying collaterals condition and overall value prior to creating a repossession order.
Acted as a Notary Public for company’s operations division.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Improved operations by working with team members and customers to find workable solutions.
Defined strategies and created a plan to achieve ambitious operational objectives.
Call Center/Account Advisor, 03/2016 - 10/2019 First Associates Loan Servicing – City, STATE,
Handled collection calls on past due accounts.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Maintained strong call control and quickly worked through scripts to address problems.
Resolved inquiries to consistently meet performance benchmarks.
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