Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am good hard worker and strive to go above and beyond

Skills
  • Coffee expertise
  • Tea expertise
  • Product displays
  • Espresso machine operation
  • Up-selling
  • Credit card transactions
  • Safe food handling practices
  • Team player
  • Active listener
  • Conflict mediation
  • Solid problem solver
  • Speedy and efficient
  • POS system operation
  • Cash register operation
  • Calm under pressure
  • Food preparation
  • Team Leadership
  • Troubleshooting
  • Maintenance & Repair
  • Conflict resolution
Experience
10/2020 to Current
Coffee Maker Connectrn Rudolph, OH,
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Maintained highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Merchandised display cases and promoted prepared foods.
  • Gave details on coffee blends and preparation descriptions to customers.
  • Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
  • Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
04/2012 to 10/2020
Cook, Driver,cashier La Nuova Pizzeria City, STATE,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered goods and services to customers on time and in excellent condition.
  • Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Achieved consistently high customer scores due to exceptional service.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Documented daily mileage, gas and other data.
  • Precooked garnishes for later use to top off fresh dishes.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Drove trucks to and from job sites to deliver workers and supplies.
  • Verified contents of inventory loads against shipping papers to determine discrepancies.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Consulted with customers to gain feedback and address product or service concerns.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Transported clients to events and programs according to activity schedule.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
  • Completed customer orders and collected payments to keep accounts current.
  • Offered riders information about local attractions and restaurants.
  • Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Increased sales by suggesting specific complementary items to customers.
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
  • Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
  • Operated cash register, collected payments and provided accurate change.
  • Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
  • Saved on gas costs every month by planning more efficient routes.
  • Conducted cold calls to offer services to potential customers.
01/2010 to 06/2012
CNA St Jude's Home Care City, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Used mobility devices to transport patients.
  • Documented activities and recorded information in EMR system.
  • Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
  • Delivered personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
  • Collected and documented vital signs to track current patient conditions.
  • Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
  • Engaged with patient family and friends to provide courteous visit experience.
  • Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
  • Delivered high level of care to every patient.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Answered patient and family questions to educate on optimal treatment procedures.
  • Comforted patients and provided each with reassurance and encouragement.
  • Followed safe lifting techniques and individual resident lifting instructions.
  • Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Assisted with adequate nutrition and fluid intake.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
  • Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
  • Provided support with bathing, toileting, grooming, and washing.
  • Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
  • Managed supplies and restocked inventory to promote optimal availability for patient care.
  • Assisted over [Number] residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Protected and promoted patient rights and assisted individuals to achieve maximum independence.
  • Obtained and documented vital signs, collected lab specimens, ambulated patients, addressed concerns, performed EKGs and drew blood, all under supervision of [Job title].
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Provided compassionate care and clear communication in dealing with issues of death and dying.
  • Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
  • Watched over patients to identify potential symptoms of medical conditions.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
  • Kept rooms clean, stocked and sanitized for proper infection control.
  • Assisted physicians with examinations and patient scans during diagnostic processes.
  • Completed daily patient charting on computer with [Software] and [Software].
  • Maintained sanitary conditions by providing immediate wound care and dressing changes.
  • Charted patient blood pressures, temperatures, blood sugar levels and vitals, using [Software].
  • Helped patients with personal care needs such as feeding, grooming and toileting.
  • Monitored fluid intake and output levels to evaluate electrolyte imbalances.
  • Performed basic treatments such as passive range of motion, simple dressing changes, skincare, thermal applications, non-sterile soaks, perineal care and glucose testing.
Education and Training
Expected in 11/2013
GED:
Youth Build - Providence, RI
GPA:
Expected in 05/2005
Cna: Cna
Crossroads - Providence, RI
GPA:

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Resume Overview

School Attended

  • Youth Build
  • Crossroads

Job Titles Held:

  • Coffee Maker
  • Cook, Driver,cashier
  • CNA

Degrees

  • GED
  • Cna

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