, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
I am good hard worker and strive to go above and beyond
- Coffee expertise
- Tea expertise
- Product displays
- Espresso machine operation
- Up-selling
- Credit card transactions
- Safe food handling practices
- Team player
- Active listener
- Conflict mediation
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- Solid problem solver
- Speedy and efficient
- POS system operation
- Cash register operation
- Calm under pressure
- Food preparation
- Team Leadership
- Troubleshooting
- Maintenance & Repair
- Conflict resolution
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10/2020 to Current Coffee Maker Connectrn – Rudolph, OH,
- Operated cash register, collected payments and provided accurate change.
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Memorized official and off-menu coffee and tea preparations.
- Described menu items to customers and suggested products based on stated preferences.
- Received and accurately processed customer payments.
- Maintained highest standards of conduct and service to support company reputation.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Merchandised display cases and promoted prepared foods.
- Gave details on coffee blends and preparation descriptions to customers.
- Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
04/2012 to 10/2020 Cook, Driver,cashier La Nuova Pizzeria – City, STATE,
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Helped customers find specific products, answered questions and offered product advice.
- Delivered goods and services to customers on time and in excellent condition.
- Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Grilled and deep fried various foods from meats to potatoes.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Trained new team members in cash register operation, stock procedures and customer service.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted with purchases, locating items and signing up for rewards programs.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
- Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned customer purchases and supported transactions to streamline sales process.
- Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Achieved consistently high customer scores due to exceptional service.
- Inspected items for damage and obtained replacements for customers.
- Verified customer identification for alcohol or tobacco purchases.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Documented daily mileage, gas and other data.
- Precooked garnishes for later use to top off fresh dishes.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Drove trucks to and from job sites to deliver workers and supplies.
- Verified contents of inventory loads against shipping papers to determine discrepancies.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Consulted with customers to gain feedback and address product or service concerns.
- Assisted customers with account updates, new service additions and promotional offers.
- Transported clients to events and programs according to activity schedule.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
- Completed customer orders and collected payments to keep accounts current.
- Offered riders information about local attractions and restaurants.
- Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
- Processed [Number] transactions per day with exceptional accuracy.
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
- Increased sales by suggesting specific complementary items to customers.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
- Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
- Operated cash register, collected payments and provided accurate change.
- Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
- Saved on gas costs every month by planning more efficient routes.
- Conducted cold calls to offer services to potential customers.
01/2010 to 06/2012 CNA St Jude's Home Care – City, STATE,
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Used mobility devices to transport patients.
- Documented activities and recorded information in EMR system.
- Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
- Delivered personal nursing assistance in pre- and post-operative situations.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Collected and documented vital signs to track current patient conditions.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
- Engaged with patient family and friends to provide courteous visit experience.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Delivered high level of care to every patient.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Answered patient and family questions to educate on optimal treatment procedures.
- Comforted patients and provided each with reassurance and encouragement.
- Followed safe lifting techniques and individual resident lifting instructions.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Assisted with adequate nutrition and fluid intake.
- Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
- Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
- Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
- Provided support with bathing, toileting, grooming, and washing.
- Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Assisted over [Number] residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
- Protected and promoted patient rights and assisted individuals to achieve maximum independence.
- Obtained and documented vital signs, collected lab specimens, ambulated patients, addressed concerns, performed EKGs and drew blood, all under supervision of [Job title].
- Maintained composure and efficiency during rapid response situation and emergency codes.
- Provided compassionate care and clear communication in dealing with issues of death and dying.
- Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
- Watched over patients to identify potential symptoms of medical conditions.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
- Kept rooms clean, stocked and sanitized for proper infection control.
- Assisted physicians with examinations and patient scans during diagnostic processes.
- Completed daily patient charting on computer with [Software] and [Software].
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Charted patient blood pressures, temperatures, blood sugar levels and vitals, using [Software].
- Helped patients with personal care needs such as feeding, grooming and toileting.
- Monitored fluid intake and output levels to evaluate electrolyte imbalances.
- Performed basic treatments such as passive range of motion, simple dressing changes, skincare, thermal applications, non-sterile soaks, perineal care and glucose testing.
Expected in 11/2013 GED:
Youth Build - Providence, RI
GPA:
Expected in 05/2005 Cna: Cna
Crossroads - Providence, RI
GPA:
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