I am good hard worker and strive to go above and beyond
Skills
Coffee expertise
Tea expertise
Product displays
Espresso machine operation
Up-selling
Credit card transactions
Safe food handling practices
Team player
Active listener
Conflict mediation
Solid problem solver
Speedy and efficient
POS system operation
Cash register operation
Calm under pressure
Food preparation
Team Leadership
Troubleshooting
Maintenance & Repair
Conflict resolution
Experience
10/2020 to Current
Coffee MakerConnectrn – Rudolph, OH,
Operated cash register, collected payments and provided accurate change.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Greeted guests with pleasant smile and superior customer service.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Maintained highest standards of conduct and service to support company reputation.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Merchandised display cases and promoted prepared foods.
Gave details on coffee blends and preparation descriptions to customers.
Designed new recipes and adhered to recipe and presentation standards for specialty coffee drinks.
Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
04/2012 to 10/2020
Cook, Driver,cashierLa Nuova Pizzeria – City, STATE,
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Helped customers find specific products, answered questions and offered product advice.
Delivered goods and services to customers on time and in excellent condition.
Chopped, diced and sliced vegetables and fruit ahead of busy periods, including dinner rush.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Grilled and deep fried various foods from meats to potatoes.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Replenished food items from inventory and rotated ingredients.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Trained new team members in cash register operation, stock procedures and customer service.
Utilized GPS to optimize routes and continuously meet estimated delivery times.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Precooked certain items during slow periods to reduce wait times during lunch and dinner rush.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Interacted with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Modified standard recipes to account for ingredient issues, customer requests or substitutions for allergen concerns.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Achieved consistently high customer scores due to exceptional service.
Inspected items for damage and obtained replacements for customers.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Documented daily mileage, gas and other data.
Precooked garnishes for later use to top off fresh dishes.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Drove trucks to and from job sites to deliver workers and supplies.
Verified contents of inventory loads against shipping papers to determine discrepancies.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Consulted with customers to gain feedback and address product or service concerns.
Assisted customers with account updates, new service additions and promotional offers.
Transported clients to events and programs according to activity schedule.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Positioned lifting devices under or around loaded pallets and boxes to secure materials for transport.
Completed customer orders and collected payments to keep accounts current.
Offered riders information about local attractions and restaurants.
Developed processes to streamline food-preparation and presentation tasks, recommending changes as necessary to boost food-cost savings.
Processed [Number] transactions per day with exceptional accuracy.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Increased sales by suggesting specific complementary items to customers.
Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
Coordinated average of [Number] to [Number] daily food orders, organizing timely deliveries to each table.
Operated cash register, collected payments and provided accurate change.
Made recommendations to [Job title] regarding future food and equipment purchases to maintain product effectiveness.
Saved on gas costs every month by planning more efficient routes.
Conducted cold calls to offer services to potential customers.
01/2010 to 06/2012
CNASt Jude's Home Care – City, STATE,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Consulted with nurses to develop patient care plans and evaluate treatment options.
Used mobility devices to transport patients.
Documented activities and recorded information in EMR system.
Delivered nursing assistance to residents in [Number]-bed [Type] care facility.
Delivered personal nursing assistance in pre- and post-operative situations.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Collected and documented vital signs to track current patient conditions.
Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
Took patients vitals, including blood pressure, temperature and pulse and documented vital signs and weight of patients.
Engaged with patient family and friends to provide courteous visit experience.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Delivered high level of care to every patient.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Answered patient and family questions to educate on optimal treatment procedures.
Comforted patients and provided each with reassurance and encouragement.
Followed safe lifting techniques and individual resident lifting instructions.
Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Planned, prepared and served meals and snacks according to prescribed diets.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Assisted with adequate nutrition and fluid intake.
Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Turned or re-positioned bedridden patients to promote blood flow and prevent bedsores.
Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize patient outcomes.
Provided support with bathing, toileting, grooming, and washing.
Assisted patients gently and respectfully with daily living activities, including bathing, positioning, toileting and feeding and documented care per unit protocols.
Managed supplies and restocked inventory to promote optimal availability for patient care.
Assisted over [Number] residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Protected and promoted patient rights and assisted individuals to achieve maximum independence.
Obtained and documented vital signs, collected lab specimens, ambulated patients, addressed concerns, performed EKGs and drew blood, all under supervision of [Job title].
Maintained composure and efficiency during rapid response situation and emergency codes.
Provided compassionate care and clear communication in dealing with issues of death and dying.
Maintained clean and neat environment in patient care area, checked and restocked supplies and handled linen management and trash removal.
Watched over patients to identify potential symptoms of medical conditions.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
Kept rooms clean, stocked and sanitized for proper infection control.
Assisted physicians with examinations and patient scans during diagnostic processes.
Completed daily patient charting on computer with [Software] and [Software].
Maintained sanitary conditions by providing immediate wound care and dressing changes.
Charted patient blood pressures, temperatures, blood sugar levels and vitals, using [Software].
Helped patients with personal care needs such as feeding, grooming and toileting.
Monitored fluid intake and output levels to evaluate electrolyte imbalances.
Performed basic treatments such as passive range of motion, simple dressing changes, skincare, thermal applications, non-sterile soaks, perineal care and glucose testing.
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