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cocktail server resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Experienced server, bartender, offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with high standards. Energetic Cocktail Server eager to utilize in-depth knowledge of wine, craft beer and spirits to add immediate value to a great establishment. Well-versed in balancing personable service with efficiency in high-volume bar and restaurant environments. Aiming for a great service experience

Skills
  • Menu presentation, and suggestions to fit guest needs
  • High-volume dining, 20 yrs experience in the food industry
  • Wine pairings
  • Craft beer expertise
  • Accurate cash handling while handling guest payment
  • 20 serving experience, 4yrs cocktail server, 5 yrs fine dining, banquet server, room service
  • Food running, drink runner
  • Identification regulation knowledge while following restaurant guide lines
  • Beverage knowledge, great menu knowledge of restaurant
  • customer ser oriented, great team player, easy to get along with, reliable, and committed
Experience
Cocktail Server, 03/2018 to 12/2020
Cedco: The Mill Casino Hotel & Rv Park And Tribal One/Orca CommunicationsNorth Bend, OR,
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained tidiness and organization throughout bar area.
  • Communicated with patrons to offer friendly service and determine needs.
  • Checked identification prior to serving.
  • Provided exceptional service to high volume of daily customers.
Server, 12/2016 to 03/2018
SagoraEdmond, OK,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Documented food orders and ran items to guest tables in dining room.
  • Relayed orders and special requests to cooks.
  • Handled special customer requests such as separate checks and menu substitutions.
DT/Server Trainer, 03/2010 to 05/2016
Giant Eagle, Inc.Du Bois, PA,
  • Educated waiters on menu, memorization strategies and how to convey information in positive and upbeat manner.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Supervised staff preparing and serving meals per day.
  • Provided exceptional service to high volume of daily customers, making sure all guest were satisfied with food and drinks ordered.
  • Trained new employees on service standards and menu items, wine selection to compliment entrees.
  • Multitasked effectively to deliver menu items to guests in timely manner.
  • Performed side work such as cleaning, restocking, polishing silverware and preparing tables for next shift.
  • Promoted specials and seasonal items with detailed descriptions of dishes.
  • Prepared coffee, tea, soda and other nonalcoholic beverages for guests.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales, thank guest and always invite them back.
Senior Server, 03/2003 to 05/2007
Hyatt RegencyCity, STATE,
  • Welcomed guests with personable attitude while taking drink orders and making suggestions on appetizers while looking at the menu for entree selections.
  • Checked on guests to verify satisfaction with meals and suggested Wine pairing, desserts and after dinner drinks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service.
  • Provided exceptional service thank and invite guest back.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Trained new servers on menu items and restaurant standards.
  • Delivered high-quality service and quick beverage service to promote customer satisfaction.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to mJessicagement for resolution.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Education and Training
High School Diploma: , Expected in 06/1999 to Garden Grove High School - Garden Grove, CA
GPA:
: , Expected in to Cypress College - Cypress, CA
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:
Certifications

FOOD HANDLER CERTIFICATE, ALCOHOL AWARENESS CARD, FINGER PRINT CARD, GAMING CARD,

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Resume Overview

School Attended

  • Garden Grove High School
  • Cypress College

Job Titles Held:

  • Cocktail Server
  • Server
  • DT/Server Trainer
  • Senior Server

Degrees

  • High School Diploma
  • Some College (No Degree)

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