LiveCareer-Resume

cocktail server resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Focused cocktail server with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over 20 years of experience in hospitality industry.

Personable Cocktail Server adept in performing efficiently in dynamic environments. Accustomed to serving diverse groups of patrons in high-volume bar environments. Seeking an opportunity to grow and gain additional hospitality experience and perform excellent standards of service

Skills

:Cash handling experience

:Experience with Microsoft Word, infogenis and POS computers

:Efficient and prompt customer service

via telephone or computer

Experience handling all types of major credit cards, looking up and adding room charges along with opening closing splitting and transferring checks

  • ID verification
  • High-volume dining
  • Guest seating
  • Menu memorization
  • Efficient service
  • Patron satisfaction
  • Price memorization
  • Dining crew workflow optimization
  • Check payment processing
  • Beverage knowledge
  • Accurate cash handling
  • Table setting arrangements
  • Buffet setup and takedown
  • Prompt table clearance
  • Bartending proficiency
  • POS system proficiency
  • Seating assignment preparation
  • Service prioritization
Experience
Cocktail Server, 07/2003 to Current
Four Seasons Hotels IncVail, CO,
  • Collaborated with bartenders to invent specialty and seasonal drinks, increasing overall revenue of $4000 in 6hours.
  • Communicated with patrons to offer friendly service and determine needs.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Honed bartending skills by assisting bartender with high-volume shifts.
Election Assistant, 10/2020 to 11/2022
County Of RiversideBlythe, CA,
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Developed organizational filing systems for confidential customer records and reports.
  • Duplicated mail ballots for General Election as well as Tabulation
  • Counting board for Gubernatorial and General election 2020/2022
Food Server , 02/1999 to 07/2003
Guest Services, Inc.Searchlight, NV,
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Hostess, 03/1998 to 02/1999
Red Robin International, Inc.Winston Salem, NC,
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered telephone to provide establishment information and take party reservations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Managed closing duties, including restocking items and reconciling cash drawera Guided guests to appropriate seating for party size, provided with menus and
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties of 25 to 300.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Minimized customer wait times by efficiently taking and filling over 50-100 orders each day.
Education and Training
High School Diploma: , Expected in 05/1999 to Durango High School - Las Vegas , NV
GPA:
: Writing, Expected in to Community College Southern Nevada - Las Vegas , NV
GPA:

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Resume Overview

School Attended

  • Durango High School
  • Community College Southern Nevada

Job Titles Held:

  • Cocktail Server
  • Election Assistant
  • Food Server
  • Hostess

Degrees

  • High School Diploma
  • Some College (No Degree)

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