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Cocktail Bartender Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. 20 years in field with strong desire to drive business success. Capable server passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in food and beverages establishments. Enthusiastic f&B eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of policies and procedures. and training in customer service. Motivated to learn, grow and excel in hospitality.

Skills
  • Interpersonal Relationships
  • Supply and Inventory Maintenance
  • Responsible Serving
  • Bar Operations and Logistics
  • Identification and Compliance
  • Handling Difficult Customers
  • Teamwork and Professionalism
  • Professional Service Standards
  • Sales Development
  • Organized and Detail Oriented
  • Team Management
  • Crowd Control and Security
  • Logistic Operations
  • Media Relations
  • Fluent in Spanish and English
  • Honest and Dependable
  • Mathematical Reasoning
  • Calm and Composed
  • Stamina and Endurance
  • Self-Motivated
  • Good Conversationalist
  • Liquor Law Compliance
  • Cost Control
  • Interpersonal Communication
  • Time Management
  • Telephone Etiquette
  • Friendly and Outgoing
  • Issue Resolution
  • Fast Learner
  • ServSafe Certified
  • Bartending License
  • Point of Sale Systems
  • Relationship Building
Work History
Cocktail Bartender, 05/2009 to Current
Core Mark Amsterdam, NY,
  • Maintained accurate cash drawer of $200 per shift.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Developed drink menu with creative alcohol-based cocktails, contemporary wines and commercial beer.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Generated higher ticket averages by training 2 employees on suggestive up-selling techniques.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained [100]% compliance for inspections.
  • Poured and prepared mixed drinks for over [500] customers daily and created new libations drawing in clientele.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Handled $[2500] cash on daily basis, which built trustworthiness and loyalty with owners.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Waited on up to 500 customers at bar and at 280-table bar area.
Unloader Associate, 11/2018 to 12/2018
UPS City, STATE,
  • Handled packages with care while transporting from truck to loading dock.
  • Used wireless radio frequency systems and scanner communication devices to communicate with colleagues.
  • Monitored weights and dimensions of boxes and pallets for compliance with standards.
  • Secured products on delivery trucks by performing [Type] and [Type] tie-down methods.
  • Loaded packages onto pallets and into staging areas as directed.
  • Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
  • Completed daily inventory for all packages being delivered and receiv.
  • Strapped items down over protective padding to secure throughout transportation.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Manager's Assistant, 09/2003 to 04/2009
Little Italy Italian Center City, STATE,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Increased sales revenues by 5% over month by promoting complementary products and educating customers about store promotions.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Completed weekly inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
Customer Service Representative, 08/1999 to 11/2002
Visa International City, STATE,
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Answered constant flow of customer calls with up to 5] calls in queue per minute.
  • Entered customer interaction details in AS400-to track requests, document problems and record solutions offered.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
Education
No Degree: Teaching English As A Second Language (ESL), Expected in
to
Lehigh Carbon Community College - Schnecksville, PA
GPA:
Associate of Science: Business Administration, Expected in 10/1996
to
Interamerican University - San Jose, Costa Rica,
GPA:
High School Diploma: , Expected in 11/1988
to
San Luis Gonzaga High School - Cartago Costa Rica,
GPA:
Languages
Spanish :
Native or Bilingual:
Negotiated :
:
Italian :
Professional Working:
Negotiated :
:
French :
Elementary:
Negotiated :
:

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Resume Strength

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Resume Overview

School Attended
  • Lehigh Carbon Community College
  • Interamerican University
  • San Luis Gonzaga High School
Job Titles Held:
  • Cocktail Bartender
  • Unloader Associate
  • Manager's Assistant
  • Customer Service Representative
Degrees
  • No Degree
  • Associate of Science
  • High School Diploma

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