Management professional versed in all aspects of store management, from scheduling and finance to
production and marketing. Possesses exceptional communication, organizational and presentation
capabilities. Results-focused management professional offering 6 years of progressive leadership
experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and
savvy that is critical to financial and operational success.
CO Manager August 2016 to CurrentSephora － Fairfield, California
Responsible for opening and closing the store, and securing all store assets.
Drive sales in the store by sampling and selling products with passion and enthusiasm, and
providing exceptional customer service.
Maintain product knowledge and stay abreast of changes in product assortment.
Supervise and execute floor sets, pricing, signage, promotional activities, shipping and packaging
and other merchandising strategies according to company directives.
Management of store's inventory and expense items, including minimizing product waste.
Follow established policies like POS, practices, and procedures including quality, sanitary, and
This includes compliance with all federal, state, and local laws and maintaining a safe work
Foster the brand image and reputation through impeccable personal presentation and attitude.
Pursue Business to Business sales opportunities in the community according to established
Increased profits through effective sales training and troubleshooting profit loss areas.
Trained and developed new associates on POS system and key sales tactics.
Operations and Inventory manager April 2014 to July 2016Ulta Beauty － Vacaville, CA
Established operational objectives and work plans and delegated assignments to subordinate
Conducts business analysis that results in the planning and directing of employees to meet or
exceed store and salon sales, expenses, profit and productivity goals in support of district/region
Manages and processes payroll for the store including accountability for Loss Prevention audit
payroll, Recruits, assesses and hires qualified management team and staff candidates using an
on-line application tool in accordance with company hiring policies and procedures.
Schedules management and retail staff effectively in consideration of store traffic, store Profit & Loss
statement and key store initiatives using an automated scheduling tool.
Executes Key Corporate Communication actions, updates Communication Boards and addresses
weekly mailings to the corporate office.
Facilitates the New Hire orientation process and all store internal and external sales and product
training and education, as well as employee learning maps.
Supervised a team of 5 managers and 15 associates.
Associate manager May 2011 to March 2014Famous Footwear Outlet - Napa － California
Assigned employees to specific duties to best meet the needs of the store.
Stocked and restocked inventory when shipments were received.
Reordered inventory when it dropped below predetermined levels.
Reorganized the sales floor to meet company demands.
Instructed staff on appropriately handling difficult and complicated sales.
Hired, trained and evaluated personnel in sales and marketing.
Examined merchandise to verify that it was correctly priced and displayed.
Planned budgets and authorized payments and merchandise returns.
Trained all new managers on store procedures and policies.
Completed profit and loss performance reports.
Maintained daily record of all transactions.
Education and Training
Associate of Arts : Business Management, 2011University of Illinois － Chicago, ILBusiness Management