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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Management professional versed in all aspects of store management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities. Results-focused management professional offering 6 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Experience
CO Manager, 08/2016 - Current
Price Chopper Nicholville, NY, United States
  • Responsible for opening and closing the store, and securing all store assets.
  • Drive sales in the store by sampling and selling products with passion and enthusiasm, and providing exceptional customer service.
  • Maintain product knowledge and stay abreast of changes in product assortment.
  • Supervise and execute floor sets, pricing, signage, promotional activities, shipping and packaging and other merchandising strategies according to company directives.
  • Management of store's inventory and expense items, including minimizing product waste.
  • Follow established policies like POS, practices, and procedures including quality, sanitary, and safety guidelines.
  • This includes compliance with all federal, state, and local laws and maintaining a safe work environment.
  • Foster the brand image and reputation through impeccable personal presentation and attitude.
  • Pursue Business to Business sales opportunities in the community according to established procedures.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Trained and developed new associates on POS system and key sales tactics.
Operations and Inventory manager, 04/2014 - 07/2016
Hcl Technologies Ltd. San Mateo, CA,
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Conducts business analysis that results in the planning and directing of employees to meet or exceed store and salon sales, expenses, profit and productivity goals in support of district/region strategy.
  • Manages and processes payroll for the store including accountability for Loss Prevention audit payroll, Recruits, assesses and hires qualified management team and staff candidates using an on-line application tool in accordance with company hiring policies and procedures.
  • Schedules management and retail staff effectively in consideration of store traffic, store Profit & Loss statement and key store initiatives using an automated scheduling tool.
  • Executes Key Corporate Communication actions, updates Communication Boards and addresses weekly mailings to the corporate office.
  • Facilitates the New Hire orientation process and all store internal and external sales and product training and education, as well as employee learning maps.
  • Supervised a team of 5 managers and 15 associates.
Associate manager, 05/2011 - 03/2014
Famous Footwear Outlet - Napa , STATE, United States
  • Assigned employees to specific duties to best meet the needs of the store.
  • Stocked and restocked inventory when shipments were received.
  • Reordered inventory when it dropped below predetermined levels.
  • Reorganized the sales floor to meet company demands.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Trained all new managers on store procedures and policies.
  • Completed profit and loss performance reports.
  • Maintained daily record of all transactions.
Education and Training
Associate of Arts: Business Management, Expected in 2011
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University of Illinois - Chicago, IL
GPA:
Business Management
Skills
budgets, business analysis, Business Management, closing, Customer relations, Excellent customer service, customer service, Detail-oriented, directing, hiring, image, inventory, Loss Prevention, marketing, Merchandising, office, packaging, payroll, processes payroll, Personnel, policies, POS, pricing, Profit, profit and loss, quality, retail, safety, selling, sales, sales training, scheduling, shipping, strategy, Strategic, troubleshooting

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Resume Overview

School Attended

  • University of Illinois

Job Titles Held:

  • CO Manager
  • Operations and Inventory manager
  • Associate manager

Degrees

  • Associate of Arts

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