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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Overview
Successful sales profession with 4 years of retail management, 4 years of visual merchandising and 6 years of retail sales experience. Driven to exceed sales target above goal by training and developing store staff to reach their best potentials through product knowledge and floor awareness. Provide an up beat environment for employees and customers.  Implement cost control measures  to ensure operations remain within company target. Maximize bottom line performance through P&L, merchandising, staff management, sales quota and inventory management initiatives. Passionate about elevating store staff and store goals
Skills
  • Excellent customer service
  • Network and recruiting/ HR Development
  • Training and developing through product knowledge
  • Coaching on the go
  • Sales generation
  • Opening and closing POS (register) system
  • Time management
  • Management Communication
  • Remerchandising visual floor set.
  • Microsoft excel, Power Point, word
  • Filling monthly paper work
  • Maintaining monthly/yearly payroll and budgets
  • Store supply orders
  • Product needs form
  • Managing weekly/monthly schedule through Microsoft
  • Loss prevention & operations
  • Visual displays
  • Store maintenance
  • Shipping and receiving
Experience
10/2014 to Current Co Manager Ollie's Bargain Outlet | Pittsfield, MA,
  •  Network, Recruit, Interview and hiring the best candidates qualified for the company
  • Train and develop staff with product knowledge, loss prevention awareness, POS, and the art of selling.
  • Developing the best associates into the future leader program
  • Motivating staff through recognition and monthly contest.
  • Organize Loyalty member VIP shopping parties
  • Sales Generation/ Dailey Briefing.
  • Management and team Communication
  • Performing monthly selling workshops
  • Providing daily SPH goals and zones to staff
  • Preforming Monthly CIA, CEE, and LP Audits on the store and management
  • Filling out and auditing daily selling coverage sheet
  • Product weekly fit sessions.
  • Product monthly management/staff meetings​
  • Manage weekly/monthly store schedules
  • Maintain store payroll and budgets.
  • Analyze sales statistics and store P&L
  • Organize and maintain back office
  • Loss prevention and Operatons
  • Participate in weekly District conference calls
  •  
  •  
  •  
  •  
  • Visual Merchandising, set floor to VMG, improvise the visual set up if needed to be.
  • Product weekly visual impacts based upon commercial app
  • Merchandising react to sale through
  • Update weekly sales and promotions​
  • Execute any task within a timely manor
  • Train staff on process shipment and placing product accordingly.
  • Submitting customer online orders
  • Order store supplies
  • Submit product needs form
  • Submit visual pictures to visual and district manger after finalizing
  • Maintain store presentation and cleanliness
  ​
 
 
Achievements:
  • Managed to maintain store staffing profile.
  • Promote a sales associate to an Assistant manger within in a year.
  • Managed to decrease a -3.47% shrink result to a -1.62% within 6 months.
  • Achieve monthly sales goal with the help of the staff.
  • Elevated visual presentation of the store.
  • Made cooperate standards VMG guide
11/2013 to 11/2014 Assistant Manager Shakey's Pizza | Carson, CA,
  • Drive sales with welcoming customer service
  • Open and close store, operate POS system
  • Maintain store standards, utilize opening and closing productivity.
  • Coach and develop staff to top tier sales associates.
  • Utilizing the top best practices to train, develop and sale.
  • Motivate staff with recognition and monthly contest
  • Organize A-List parties for customers
  • Analyze sales statistics and adjust accordingly.
  • Manage store schedule through Microsoft.
  • Network and recruit, set up interviews.
  • Loss prevention awareness
  • Train and develop store associates on Loss prevention awareness.
  • Operations
  • Process and submit shipment.
  • Process customers online orders
  • Execute floor updates and weekly promos
 
Accomplishments:
  • Increased sales by 7% annually.
  • Maintained a healthy store staff
  • Decreased shrink by 2%
  • Maintained top 5 in sales for the district.
05/2013 to 08/2014 Key holder Delta Apparel, Inc. | Cranbury, NJ,
  • Provide top tier customer service
  • Analyze sales performance
  • Open and close store
  • supervise sales floor
  • Motivate store staff
  • Maintain store standards/ cleanliness
  • Process and submit shipment
  • Update Mannequins per VMG
  • Loss prevention awareness
Accomplishments:
  • Maintain Top 3 seller throughout the year
  • Recruited great talent
  • Elevated visual aspect
  • Helped maintained positive shrink throughout the year
07/2011 to 07/2013 Sales associate Virginia Tire And Auto | Springfield, VA,
  • Drive sales with providing great customer service.
  • Operating POS system.
  • Assisting SM with daily zones.
  • Adding on multiple items for the customer.
  • Closing sales.
  • Participation in monthly floor sets.
  • Assisting MOD with training new hires in sales.
  • Sizing watches, changing batteries, setting up warranties.
  • Processing shipment and placing accordingly
  • Organizing and maintaining store cleanliness and standards
   
Achievements:
  • Top sales associate of the year of 2012 - $180,600
  • Employee of the year -2012
  • Most relentless employee of the year -2012
  • Most Authentic employee of the year - 2012​
Education and Training
Expected in 2012 High School Diploma | Bussiness Admin Pottstown Senior High, Pottstown, PA GPA:
Throughout my high school years I was active. I was apart of the Cheer leading squad from  7th- grade 10th as well as the ROTC Program. Those two sports require hard dedication and team work in order to be the best. Those traits I carried after graduation and would carry for the rest of my life. I also studied Business administration so the understanding of how to run a business is clear to me.
References

  • GUESS FACTORYHope Nolt - District manager -(717)-271-9011

 

Aldo:

Kim douris -Store Manager - 2 relationship- (610)-970-1389

 

Joes Jeans:

Allision Byrne (Former) Store Manager- 4 year relationship-4843007861

 

FOSSIL INC.

Millie Lors (Former) Store Manager 5 years relationship- 2676790232​

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Resume Overview

School Attended
  • Pottstown Senior High
Job Titles Held:
  • Co Manager
  • Assistant Manager
  • Key holder
  • Sales associate
Degrees
  • High School Diploma

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