LiveCareer-Resume

co manager resume example with 5+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Leasing and sales
  • Business development
  • Staff management
  • Contract negotiation
  • Marketing
  • Staff development
  • Sales Techniques
  • Issue and conflict resolution
  • Brand management
  • Capital improvement planning
  • Workforce Management
  • Financial documentation
  • Forecasting
  • Regulatory compliance
  • Document workflow management
  • Vendor relationships
Experience
10/2020 to Current Co Manager Books-A-Million, Inc. | Morristown, TN,
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
  • Evaluated operational trends and proactively adjusted strategies to maintain alignment between performance and objectives.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
01/2018 to 10/2020 Asset Protection Assistant Manager Compass Group Usa Inc | Pensacola, FL,
  • Controlled reduction of loss inventory by protecting company assets.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Managed asset protection programs for walmart stores, including strategic planning to reduce theft and fraud.
  • Built cross-functional relationships with business partners to reduce losses.
  • Implemented customer and associate safety protocol to prevent safety issues.
  • Reduced shrink costs by $400k by supporting control implementation process.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Gathered loss control data and compiled information into reports for submission to appropriate customers.
09/2015 to 01/2018 Assistant Manager Walmart | City, STATE,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Education and Training
Expected in High School Diploma | West Feliciana High School, Saint Francisville, LA GPA:
Expected in 2018 | Wicklander Training Wicklander , , GPA:

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Resume Overview

School Attended

  • West Feliciana High School
  • Wicklander

Job Titles Held:

  • Co Manager
  • Asset Protection Assistant Manager
  • Assistant Manager

Degrees

  • High School Diploma

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