LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Reliable Retail Sales professional offering 30 Years of top-notch sales expertise , customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Knowledgeable in Sales Training in Direct Retail and C-Store and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.

Skills
  • Cash register operation
  • Product description
  • Relationship selling
  • CDL Class A
  • Prospecting
  • Sales growth
  • Business planning
  • Budgeting
  • Cross-selling products and services
  • Customer care
  • Account Management
  • Buying signals
  • Project Management
  • Employee scheduling
  • Cost Control
  • Staff Supervision
  • Work History
    Co Manager, 07/2018 to 02/2020
    Wendy'sFranklin, WI,

    * Oversaw and provided customer service leadership, training and coaching with General Manager, for all employees Maintaining high retention by focusing on identifying qualified applicants.

    *Maintaining clean, safe environment by complying with heath and sanitation procedures to to ensure store is presentable and that all products are all stock.

    * Cash handling, fuel transactions, lottery, daily sales.

    Assist in implementing all merchandising and marketing programs, set plan-o- grams.

    • Led team of 3 direct reports managing over 15 employees
    • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
    • Increased profits by assessing effectiveness of inventory control and assigned projects. Reducing inventory losses of 35%
    Freight Handler, 08/2017 to 07/2018
    Ollie's Bargain OutletHorseheads, NY,

    * Operates center rider, hi-lo, hand jack to load retail products.

    * Pull orders, verify inventory accuracy

    * Maintains the work area and equipment in a clean and orderly condition and followed prescribed safety regulations.

    * Performed cycle counts and inventory counts.

    * Performed other related duties as required and assigned.

    • Informed purchasing team of missing or damaged items immediately when unloading and receiving
    • Surrounded items in cling film, padded blankets and tape to protect from damage
    • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first
    • Kept storage areas organized, clean and secure to fully protect company assets
    • Fastened documentation, including receipts, packing slips and bill of lading, to shipments leaving facility
    • Emptied aisles of debris, cleaned floors and rearranged inventory to provide tidy and obstacle-free warehouse floor
    Sales Personnel, 07/2017 to 07/2018
    Metroplus Health PlanSan Jose, CA,

    * Full Service Shoe Store

    *Maintained organized presentable merchandise to drive continuous sales.

    * Organized shelves to maintain store visual appeal. engage customers and promote specific merchandise.

    * Maintained customers records related to sales and returns and inventory availability.

    * Received inventory, transferred from store to store.

    * Cash register, Daily book work,

    • Initiated effective sales techniques and drove product sales to over $22 in add on products
    • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
    • Used consultative sales approach to understand and meet customer needs
    • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
    • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
    Sales Trainer, 04/2013 to 08/2017
    Lifetouch LLCCity, STATE,

    * Directs all sales activities in the area by assigning sales targets and goals to sales to reps.

    * Utilizes knowledge of sales experience to easily recognize additional sales opportunities.

    * Trained sales professionals to sell and photographer to Lifetouch presses

    * Thrived on working in a fast- paced quota driven environment.

    * Traveled,

    • Assessed training program effectiveness on regular basis and improved upon deficient areas
    • Managed recruitment, training development for highly effective sales team
    • Developed led group training courses to align with corporate sales and service goals
    • Designed implemented sales training program documentation
    • Educated customers on promotions to enhance sales
    • Increased sales by 30 % through training product knowledge demonstrations
    • Traveled average of 10o miles daily with 95% success rate for 205 average product sales
    • Drove operational improvements which resulted in savings and improved profit margins
    Education
    High School Diploma: Buss/ Food Service, Expected in 1997
    Montcalm Community College - Sidney, MI
    GPA:
    : Truck Driving, Expected in 09/2003
    C & C Truck Driving School - Bose, Kentucky,
    GPA:

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    Resume Overview

    School Attended

    • Montcalm Community College
    • C & C Truck Driving School

    Job Titles Held:

    • Co Manager
    • Freight Handler
    • Sales Personnel
    • Sales Trainer

    Degrees

    • High School Diploma

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