Co manager Resume Example
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CO MANAGER
Accomplishments
- Customer relations Merchandising Bank deposit procedures Goal-oriented Detail-oriented Strategic thinker Inventory controls Opening and closing procedures Customer-oriented.
- Managed more than [250] customers during demanding sales events in an effective and gracious manner.
- Managed and led a team of [150] Retail Sales Associates.
Professional Summary
Co Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success. Personable Store Manager who respects and appreciates all retail associates. Motivates employees using positive reinforcement and creative reward systems. Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
Skills
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Work History
October 2004-June 2015Co manager | Wendy's | Hampton , VA
- Managed staff of 250 sales associates team leaders and 8 assistant managers.
- Interviewed job candidates and made staffing decisions.
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Examined merchandise to verify that it was correctly priced and displayed.
- Planned budgets and authorized payments and merchandise returns.
- Scheduled and led weekly store meetings for all employees.
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Implemented a new ordering process and identified poor work habits to improve process effectiveness.
- Trained and developed new associates on POS system and key sales tactics.
- Implemented a new ordering process and identified poor work habits to improve process effectiveness.
January 2003-May 2004Data entry operator | Laredo , TX
- Entered numerical data into databases in a timely and accurate manner.
- Scanned documentation and entered into the database.
- Obtained scanned records and uploaded them into the database.
- Organized forms, made photocopies, filed records and prepared correspondence and reports.
- Added new material to file records and created new records.
- Assisted with receptionist duties, file organization and research and development.
February 2003-June 2003Paralegal | Ensono | Omaha , NE
- Investigated facts and laws to determine causes of action and to prepare cases.
- Researched state statutes, decisions, legal articles, codes and documents.
- Conducted detailed client intakes and entered information into company database.
- Contacted key witnesses to testify at court hearings.
- Prepared legal briefs, motions and pleadings.
- Communicated pertinent information to clients via phone, email and mail.
- Reviewed Deed of Trust, Title Commitment and prior bankruptcies documents.
- Maintained ongoing communication with opposing parties from discovery to trial phase.
- Drafted responses for exceptions on foreclosure procedural errors.
March 1987-June 1996Mobile sales clerk | MCCS | City , STATE
- Greeted customers and provided excellent customer service.
- Pleasantly and courteously interacted with customers.
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Verified that prepared food met all standards for quality and quantity.
- Handled currency and credit transactions quickly and accurately.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Strictly followed all cash, security, inventory and labor policies and procedures.
- Reported to all shifts wearing a neat, clean and unwrinkled uniform.
- Reported to each shift on time and ready to work.
- Performed all position responsibilities accurately and in a timely manner.
- Routinely moved and stocked food products weighing up to [number] pounds.
- Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Education
2002Associate of Applied Science: ParalegalCoastal Carolina Community College, City, StateParalegal
Skills
budgets, credit, clientele, clients, Excellent customer service, customer service, databases, documentation, email, food safety, forms, inventory, legal, meetings, mail, neat, Personnel, policies, POS, improve processes, profit, quality, receptionist, research, sales, sales training, scheduling, staffing, phone, troubleshooting, self starter and task oriented.
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Resume Overview
School Attended
- Coastal Carolina Community College
Job Titles Held:
- Co manager
- Data entry operator
- Paralegal
- Mobile sales clerk
Degrees
- Associate of Applied Science : Paralegal
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