co community manager resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Skills
Daily operations oversight
Tenant and Eviction Laws
Payment Management
Facility Repair Reporting
Strong Communication Skills
Budgeting
Staff Management
Marketing and Advertising
Social Media
Workplace Safety
Maintenance Knowledge
Leasing and Sales
Conflict Handling
Expertise in Yardi Voyager, OneSite, Quickbooks, Excel, Outlook and various other administrative software applications.
Property Inspections
Administrative abilities
Proficient in OneSite, Quickbooks, Excel, Outlook and
Account reconciliation processes
Calculating liabilities
Budget Analysis
Schedule Management
MS Office Suite
Bookkeeping
Fiscal budgeting knowledge
Self-motivated professional
Financial statements expertise
Superior attention to detail
Education
Front Range Community CollegeWestminster, CO, Expected in 05/2006 ā āAssociate of Arts:Accounting And Finance - GPA:
Northglenn High School Northglenn, CO , Expected in 05/2004 ā āHigh School Diploma: - GPA:
Work History
Sherpa - CO-Community Manager Davidson, NC, 07/2018 - Current
Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Collected rental payments from residents and kept meticulous records of delinquent accounts.
Resolved tenant issues quickly and increased tenant retention by 98.36%.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Supervised facilities and services for 6-resident multi-family conventional communities.
Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
Managed community within established cost constraints.
Worked with maintenance staff to complete timely repairs and enhancements.
Introduced effective emergency resolutions and managed special projects.
Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Hyatt - Jr. Manager Alpharetta, GA, 06/2018 - 05/2019
Communicated with clients and tenants while offering strategic solutions to remedy problems.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Kept meticulous records of all correspondence between management and tenants.
Analyzed and evaluated monthly and quarterly financial statements.
Collected and maintained careful records of rental payments and payment dates.
Oversaw monthly collections of over $956,862.00 in funds, maintaining high payment rates by building positive relationships with tenants.
Completed final move-out walk-throughs with tenants to identify any required repairs.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Homesteaders - Full Charge Bookkeeper City, STATE, 10/2015 - 06/2018
Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
Matched purchase orders with invoices and recorded necessary information.
Organized and carried out efficient month-end, quarterly and year-end processes.
Maintained account accuracy by reviewing and reconciling checks monthly.
Glendale Apartments - Property Manager City, STATE, 07/2012 - 10/2015
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
Completed annual rent calculations using housing database software.
Audited files and reported any issues requiring follow-up to program manager.
Established strong, professional relationships with vendors and residents by promoting team collaboration and delivering exemplary service.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Analyzed and evaluated monthly and quarterly financial statements.
Developed, reviewed and submitted property operating and capital budgets.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.