Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Diligent endoscopy technician with years' experience working in fast-paced clinical settings. Highly knowledgeable of various endoscopic procedures with success in anticipating patients' and physicians' needs when setting up for procedures. Prepared to bring talent, leadership, and expertise to growing team.

Empathetic CNA commended for chart accuracy, effective team collaboration and unprecedented patient relations. Interacts with patients from diverse cultures and backgrounds. In-depth knowledge of medical terminology and HIPAA regulations.

Efficient and reliable Certified Nursing Assistant with several years of experience in hospital settings. Skilled in assisting with technical nursing treatments, supporting diagnostic procedures and accurately charting patient records.

  • Preparing specimens
  • Infection control standards
  • Measuring vital signs
  • Records management
  • Quality assurance
  • Technological Instruction
  • Student-Centered Learning
  • Positive Reinforcement
  • Feeding assistance expert
  • Tube feedings and medications familiarity
  • Preparing Meals
  • Infection Control and Aseptic Procedures
  • Ambulating patients
  • Equipment Maintenance
  • Direct Patient Care
  • Relationship development
  • Test Proctoring
  • Positive Learning Environment
  • Dementia and Alzheimer's knowledge
  • Responding to emergencies
  • Patient Relations
  • Measuring Bodily Fluids
  • Documenting Behaviors
Work History
01/2016 to 08/2020 CNA/Endoscopy Technician Addus Homecare Corporation | Deckerville, MI,
  • Assist physician in performing endoscopic procedures like endoscopic retrograde cholangiopancreatography (ERCP), bronchoscopies, gastroscopies, double balloon enteroscopy and endoscopic ultrasounds.
  • Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
  • Interviewed patients to obtain consent and record drug allergies prior to pre-procedure drug administration.
  • Clean and sterilize endoscopes, forceps, snares and other tools and equipment following established infection control procedures.
  • Assisted medical staff by preparing patients for procedures.
  • Set up endoscopy suites with equipment and supplies needed for procedures.
  • Generate and complete daily sterilization, endo flush, and endoscopy scope logs.
  • Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies for upcoming procedures.
  • Collect and prepare specimens for cytology, microbiology, and pathology.
  • Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
  • Handled transfers of scopes to various departments for maintenance and routine repairs.
  • Checked inventory levels and placed supply orders.
  • Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.
  • Assisted doctors, nurses and support staff by preparing for patient procedures.
  • Supported physicians and nursing staff during procedures.
  • Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
  • Assisted with transportation of scopes for repairs and maintenance.
  • Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
  • Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
  • Sanitized and assessed recovery rooms while following all surgical schedules.
  • Coordinated and maintained patient charts by recording information and ensuring confidentiality.
  • Completed tasks to assist medical staffs during procedures.
  • Prepared for upcoming procedures by effectively setting up and tearing down rooms.
01/2011 to 01/2016 CNA Crh | Blair, NE,
  • Responsibilities -performing ADL’s on the patients -taking vital signs,emptying all drains,documentation of everything done,checking blood sugars,drawing blood,doing EKG and any other duties assigned by the charge nurse.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Delivered individualized patient care by recording vital signs and documenting observations.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurses informed of changes.
01/2011 to 01/2013 Customer service Ohioguidestone | Findlay, OH,
  • Responsibilities Assist customers in returns,finding products and cashing them out plus any other needs in the store.
  • Any other responsibilities assigned by the manager.
  • Educated customers on promotions to enhance sales.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Regularly exceeded daily sales and product add-on quotas.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
01/2000 to 01/2010 Teacher Teachers Service Commission | City, STATE, Kenya
  • Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Graded and evaluated student assignments, papers and course work.
  • Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
  • Devised and implemented strategies to create and maintain cohesive school community within virtual classroom setting.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Developed fundraisers and completed grant documentation to raise money for district.
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Implemented and encouraged debate-style classroom environment to increase student engagement and promote critical thinking.
Expected in 10/2000 Bachelor of Science | Education Kenyatta University, Nairobi, Kenya, GPA:
  • Coursework in botany,zoology and math
  • Graduated with 3.9GPA
  • Minored in math
  • Member of science club
  • Majored in biology
Expected in No Degree | Nursing Assistant International School , Attleboro, MA, GPA:
Expected in No Degree | License Practical Nurse Lincoln Technical Institute - Lincoln,RI, Lincoln, RI, GPA:
  • Graduated with 3.91 GPA
  • Dean's List Module 1- 2019, module 2- 2019,module3-2020
Additional Information
  • Certifications and licenses , 1.CNA license for MA and RI 2.Teaching License for NC
  • Certified Nurse Assistant (CNA)MA and RI
  • First Aid/CPR Certified
  • Certified teaching license(NC)

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School Attended

  • Kenyatta University
  • International School
  • Lincoln Technical Institute - Lincoln,RI

Job Titles Held:

  • CNA/Endoscopy Technician
  • CNA
  • Customer service
  • Teacher


  • Bachelor of Science
  • No Degree
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