LiveCareer-Resume

cna resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.

Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.

Skills
  • Activities of Daily Living ADL Support
  • Feeding Assistance
  • Grooming and Bathing Assistance
  • Collecting Vital Signs
  • Quick Problem Solver
  • Emotional and Social Support
  • Calm and Level-Headed Under Duress
  • Valid Missouri Driver's License
  • Team Leadership
  • Customer Relations
  • Teamwork and Collaboration
  • Team Building
  • Employee Coaching and Motivation
  • Goal Setting
  • Work Planning and Prioritization
  • Hiring and Training
  • Staff Training and Development
  • Recruitment and Hiring
  • Problem Resolution
Education and Training
Warrensburg Gateway Warrensburg, MO, Expected in 12/2009 ā€“ ā€“ High School Diploma : - GPA :
Experience
Creekview Health Center - CNA
Pleasanton, CA, 09/2011 - Current
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Used mobility devices to transport patients.
  • Helped residents walk with or without self-help devices.
  • Assisted residents in preparing for activities and social programs.
Northern Tool + Equipment - Cashier Team Lead
League City, TX, 09/2009 - 09/2011
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Northern Tool + Equipment - Cashier Team Lead
North Fort Myers, FL, 01/2009 - 08/2009
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Processed payments promptly for customers to exceed productivity standards.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.
  • Prepped pizzas while managing the store.
  • Authorized gas pumps.

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Resume Overview

School Attended

  • Warrensburg Gateway

Job Titles Held:

  • CNA
  • Cashier Team Lead
  • Cashier Team Lead

Degrees

  • High School Diploma

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