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cna certified nursing assistant resume example with 2+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dedicated Cashier experienced in retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Skills

    Tendency to be well-organized, rule-abiding, and hard-working.

  • Responding to customer situations with sensitivity
  • Understanding Customer Needs
  • Courteous with Strong Service Mindset
  • Team Oriented
  • Attention to Detail
  • Working with Diverse People
  • Customer Relations
  • Inventory Stocking
  • Customer Transactions
  • Promoting Loyalty
  • Answering Customer Questions
  • Social Perception
  • Energetic and Outgoing
  • Professional Telephone Etiquette
  • Exceeding Customer Expectations
Work History
04/2018 to 02/2019
CNA - Certified Nursing Assistant Vibra Healthcare Inc. Redding, CA,
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
01/2017 to 03/2018
Certified Nursing Assistant Brook Stone Living Center Pollocksville, NC,
    • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
    • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
    • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
    • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
    • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
    • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
    • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
    • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
    • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
    • Maintained best-in-class standards for individualized care in 30-bed unit by continuously checking in with patients and families and quickly providing care.
09/2016 to 12/2016
Cashier Jerry's Food Elk River, MN,
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
08/2016 to 09/2016
Student Worker Intel Corp. Allentown, PA,
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
  • Greeted customers and guests warmly and offered immediate assistance.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Cooked batches of food according to standard recipes.
  • Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates
Education
Expected in 06/2013 to to
High school diploma:
Jimmy C. Draughn High School - Valdese, NC
GPA:
Additional Information
  • Authorized to work in the US for any employer
Languages
Spanish:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • Jimmy C. Draughn High School

Job Titles Held:

  • CNA - Certified Nursing Assistant
  • Certified Nursing Assistant
  • Cashier
  • Student Worker

Degrees

  • High school diploma

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