cna certified nursing assistant resume example with 10 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

A very detail oriented and methodical worker allowing schedules to go according to plan and run smoothly. Adaptable and capable, ready for any situation in order to provide excellent care for customers and work cohesively and smoothly with a team. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

  • Certified in Medical Telemetry
  • Phlebotomy Skills
  • Recording patient intake and output
  • Monitoring fluids
  • Collecting vital signs
  • Medical terminology knowledge
  • Quick problem solver
  • Calm and level-headed under duress
  • Understands mobility assistance needs
  • Proficient multi-tasker
  • Specimen collection Skills
  • Excellent verbal and written communication Skills
Work History
CNA, 06/2022 - Current
Trilogy Health Services Gosport, IN,
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Conducted inpatient comfort care rounds to promote patient satisfaction.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Houskeeper , 11/2021 - 06/2022
Affinis Hospice Highgate, GA,
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Responded to requests from patrons for linens and toiletries.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Waxed and polished wood floors and other woodwork.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Disposed of trash and recyclables each day to avoid waste buildup.
CNA- Certified Nursing Assistant, 08/2020 - 11/2021
Weis Markets, Inc. Lebanon, PA,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Certified Nursing Assistant, 01/2016 - 08/2020
Company Name City, State,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
  • Documented patient intake and dietary requirements and assisted with feeding
  • Responded to patient alarms and needs-assessment requests to identify course of treatment
  • Collected specimens, monitored vitals and maximized patient comfort
  • Used mobility devices and equipment to transport patients
  • Consulted with nurses to develop patient care plans and evaluate treatment options
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
  • Exhibited compassionate care and communication regarding issues surrounding death and dying
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
Assistant Front End Manager, 11/2011 - 04/2016
Company Name City, State,
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands
  • Managed customer complaints and rectified issues to complete satisfaction
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety
  • Helped employees perform at peak productivity with morale-boosting programs and motivational techniques
  • Set and optimized employee schedules to secure proper coverage for all shifts
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff
  • Evaluated employee job performance and motivated staff to improve productivity
  • Collaborated with security staff and law enforcement on shoplifting and vandalism response
  • Evaluated financial reports and trend forecasts
  • Mentored new employees on customer service and money management and delivered constructive feedback to increase understanding of job duties
  • Cultivated strong customer relations and developed effective customer service standards
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons
  • Reviewed employee performance and determined areas in need of improvement
  • Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies
  • Put together schedule for floor staff according to skill sets and coverage needs
  • Handled payment processing duties and provided customers with receipts and proper bills and change
  • Oversaw shelf inventory and customer-focused loss prevention strategies
  • Managed cash flow of store, including cashier operations, bookkeeping and security
  • Created and directed robust training and mentoring strategies.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
Certified Nursing Assistant Program: , Expected in 05/2014
West Kentucky Community And Technical College - Paducah, KY,
Status -
High School Diploma: , Expected in 05/2014
Mccracken County High School - Paducah, KY
Status -
Additional Information
  • Paducah, KY , Accomplishments Successfully created a Fall Risk Prevention Program in Lourdes Hospital One of the Top Ranking customer service providers according to hospital surveys Created new safety standards for Kroger Organized and executed several charity events (i.e. Meet with Local Heroes, Fundraising Carnival for Feeding The Hungry)

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Resume Overview

School Attended

  • West Kentucky Community And Technical College
  • Mccracken County High School

Job Titles Held:

  • CNA
  • Houskeeper
  • CNA- Certified Nursing Assistant
  • Certified Nursing Assistant
  • Assistant Front End Manager


  • Certified Nursing Assistant Program
  • High School Diploma

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