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cna resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I'm a very outgoing and people person. I love to work with the public and help in whatever area needs me.

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Skills
  • Respiratory equipment training
  • General housekeeping ability
  • Monitoring fluids
  • Grooming and bathing assistance
  • Preparing meals
  • Calm and level-headed under duress
  • Helping with medication
  • Collecting vital signs
  • Assisting with personal grooming
  • Understands mobility assistance needs
  • Reliable transportation
  • Valid [State] driver's license
Experience
04/2020 to 12/2020 CNA Trilogy Health Services | Byron Center, MI,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Engaged with patient family and friends to provide courteous, efficient visit experience.
04/2019 to 03/2020 Subway Marcus Corporation | Sheboygan, WI,
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Quickly prepared accurate orders within expected [Number]-minute timeframe.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Answered guest questions, delivering most accurate and updated information available.
  • Organized food preparation stations and replenished supplies regularly.
  • Organized food items on serving trays and in carry-out packages.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-conJessicanation and illnesses.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Monitored and counted food stock and supplies to reorder on time.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Assisted customers, including answering questions and preparing orders.
  • Verified orders and bagged items for easy transport.
01/2018 to 04/2019 Hotel Receptionist Food City | Mountain View, AL,
  • Secured guest valuables in main safe or individual boxes.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Monitored reservations to track incoming parties and special events.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Input customer data using [Type] software and made immediate updates to reflect room changes.
  • Worked with [Job title]s and [Job title]s to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Supervised team of [Number] [Job title]s and [Number] [Job title]s, promoting positive work environment through effective communication, active engagement and hands-on assistance.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
04/2010 to 04/2017 Cashier Taco Bell | City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Received payments for [Product or Service] and issued receipts.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Scanned customer purchases, supporting transactions to streamline sales process.
Education and Training
Expected in to to | Rock Falls High, Rock Falls, IL GPA:

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Resume Overview

School Attended

  • Rock Falls High

Job Titles Held:

  • CNA
  • Subway
  • Hotel Receptionist
  • Cashier

Degrees

  • Some College (No Degree)

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