cna resume example with 8+ years of experience
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Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Logistics and supply chain professional skilled in the improvement of supply chain operations to increase efficiency. Extensive background in solar installations. Offering 8 years of experience in data collection, analysis and also operating heavy equipment to stage supplies. Expert solar electrical installer with experience completing accurate electrical work. Successfully collaborated with others while skillfully making independent decisions. Continually demonstrated excellent communication skills.
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Wesley – Des Moines, IA,
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Managed household upkeep, cleaning, scheduled maintenance, shopping lists.
- Personal errands and budgeting
Sunrun Inc. – CA, State,
- Functioned as crew leader, overseeing work of lower-level licensed electricians and trade helpers.
- Took ownership of electrical crew schedule, developing short- and long-term look ahead schedules to align with execution plans.
- Performed with efficiency and quality while installing and repairing electrical projects.
- Supervised job site operations to maintain consistent safety and hazard-free work area.
- Provided empowering leadership to ensure positive production outcomes and consistent team morale.
- Followed electrical code manuals to install and repair electrical systems.
- Promoted safety and work site awareness by identifying and removing potential hazards and effectively training team members in safety protocols.
- Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
- Monitored compliance with local and state codes and job specifications to deliver superior quality.
- Tested electrical equipment and components for continuity, current, voltage and resistance.
- Meticulously tested installations to check continuity of circuits and compatibility and safety of components using test equipment such as ohmmeter, amp meter, voltmeter and oscilloscope.
- Obtained proper permits to carry out electrical work on facility and construction projects.
Chenega Corporation – Fort Bragg, NC,
- Determined existing fraud trends by analyzing accounts and transaction patterns.
- Monitored real-time queues and analyzed high-risk transactions from specified points of sale within business portfolio.
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Participated in group discussions with team members to develop new ways to combat fraud.
- Analyzed and reviewed confidential and highly sensitive investigative material concerning various parties.
- Tracked chargeback activity to identify best practices for determining fraud.
- Used multiple data sources to derive end-to-end fraud performance metrics.
- Connected patterns for underlying account associations to discover undetected fraud.
- Made recommendations for closing accounts and performed associated follow-up.
- Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
- Prepared, documented and assembled evidence for potential prosecution and civil litigation.
- Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
- Documented investigative findings in reports.
Common Spirit – Garden City, KS,
- Greeted customers and responded to informational requests.
- Collected credit card and cash payments to complete transactions for customer orders.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Informed customers of in-store promotions or pricing specials.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Recommended, selected, located and obtained products to meet customer needs.
- Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
- Delivered tactful discussions and diplomacy when responding to escalating situations.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Assisted customers by providing information and resolving complaints.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
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Resume Overview
School Attended
- Butterfield Secondary
Job Titles Held:
- CNA
- Electrical Foreman
- Fraud Analyst
- Customer Service Cashier
Degrees
- High School Diploma
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