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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Serving well-versed in guest services and food and beverage operations. Experienced in large-scale events, as well as intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase likelihood of repeat business.

Skills
  • Customer service
  • Regulatory Compliance
  • Business operations
  • Team building
  • Organization
  • Process improvement
  • First Aid/CPR
  • Communications
  • Problem resolution
Education
Marion Technical College Ocala, FL Expected in 08/2012 GED : - GPA :
Rend Lake College Ina, IL Expected in Associate of Science : Nursing - GPA :
Work History
Connectrn - CNA
Portage, OH, 09/2018 - Current
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Participated in fun activities, including with patients each to boost mood, improve overall memory and provide light entertainment.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cared for patients in the facility, delivering high-quality, efficient support to meet all needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
Connectrn - CNA
Preble, IN, 11/2019 - 02/2020
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Participated in fun activities with patients each to boost mood, improve overall memory and provide light entertainment.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Cared for average of patients in the facility, delivering high-quality, efficient support to meet all needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
Iron Hill Brewery - Server
Newark, DE, 11/2016 - 04/2018
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Increased sales by upselling products to customers.
  • Served needs of all of the customers in a busy environment.
  • Bussed and reset many tables per shift, working efficiently to keep dining room and work areas clean.
  • Managed food resources, memorized orders and coordinated service - table restaurant.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated many events throughout the banquet spaces, including weddings, reunions, and corporate meetings.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Prepared beverages and filled food orders for customers.

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Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Marion Technical College
  • Rend Lake College
Job Titles Held:
  • CNA
  • CNA
  • Server
Degrees
  • GED
  • Associate of Science

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