Hardworking and reliable worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments. Certified [Job Title] offering [Number] years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs.
Skills
Patient relations
Quick problem solver
General housekeeping ability
Cash drawer balancing
Customer assistance
Coin counting
Customer greeting
Experience
CNA, 11/2018 - Current Pruitthealth – Aiken, SC,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Documented activities and recorded information in EMR system.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Team Member, 03/2017 - 09/2018 Popeyes – Lancaster, SC,
Educated customers on beverage menu items and provided samples of daily brews.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Verified orders and bagged items for easy transport.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Prepared large batches of bagels and muffins according to standard recipes.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Served drinks and prepared specialty beverages.
Completed opening and shift change tasks tasks to promote store efficiency.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Resolved customer concerns and relayed relevant information to supervisor.
Reviewed contents on food trays to check receiving complete order.
Received food orders from individuals and explained offerings.
Positioned skilled staff in key areas throughout shift to optimIze department productivity.
Enhanced operations and boosted efficiency through employee training, coaching and creating assignments.
Generated reports to assess performance and make adjustments.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Documented receipts, employee hours and inventory movements.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Recorded weekly hours and mileage for accurate payment.
Carried food in insulated bags to maintain hot or cold temperature.
Represented employer with pride and enthusiasm, helped recruit and train new team members and set example at helping customers and management beyond job description requirements.
Communicated with customers cheerfully and built lasting and loyal business relationships with repeat delivery customers, resulting in long-term business and referrals.
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
Cashier, 02/2014 - 11/2014 Andretti Indoor Karting & Games – San Antonio, TX,
Scanned customer purchases, supporting transactions to streamline sales process.
Processed returned items in accordance with store policy.
Helped customers find specific products, answered questions and offered advice.
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Learned roles of other departments to provide coverage and keep store operational.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and obtained replacements for customers.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Welcomed customers, offering assistance to help find necessary store items.
Promoted specific item options to drive sales and achieve add-on purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Education and Training
High School Diploma: , Expected in 05/2013 - Bacon County High School - Alma, GA GPA:
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