Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate.
Licenses
State of Michigan Nurse Aid registry number (MI000026591)
CPR Certified
Safe Serve Certfied
Professional Experience
04/2016 to Current
CNAAbsolut Care – Mayville, NY,
Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation. Completed and submitted clinical documentation in accordance with agency guidelines. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients’ living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Facilitated games and other activities to engage clients. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Provided personal nursing care in pre- and post-operative situations. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Tended to patients with chronic illnesses. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Documented resident records on daily flow sheets. Assisted with ADLs. Provided patients and families with emotional support. Exhibited compassionate care and communication with regard to issues of death and dying. Sensitive to the needs of geriatric patients. Comforted patients and provided them with reassurance and encouragement. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Promoted personal and co-worker safety. Maintained a clean, orderly and well-stocked environment.
06/2015 to Current
CNAAbsolut Care – East Aurora, NY,
Observed and documented patient status and reported patient complaints to the case manager.
Read and recorded temperature, pulse and respiration.
Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.
Completed and submitted clinical documentation in accordance with agency guidelines.
Prepared patient rooms prior to their arrival.
Collected urine and fecal samples.
Assisted with adequate nutrition and fluid intake.
Planned, prepared and served meals and snacks according to prescribed diets.
Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
Provided transportation, assistance and companionship to clients.
Cleaned and organized patients' living quarters.
Positioned residents for comfort and to prevent skin pressure problems.
Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Kept facility stocked with necessary supplies, equipment and instruments.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Tended to patients with chronic illnesses.
Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion.
Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Documented resident records on daily flow sheets.
Assisted with ADLs.
Provided patients and families with emotional support.
Sensitive to the needs of geriatric patients.
Administered simple range of motion exercises.
Comforted patients and provided them with reassurance and encouragement.
Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.
Promoted personal and co-worker safety.
Maintained a clean, orderly and well-stocked environment.
04/2014 to 09/2015
ServerPyramid Hotel Group – Litchfield Park, AZ,
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Appropriately suggested additional items to customers to increase restaurant sales.
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Skillfully anticipated and addressed guests' service needs.
Consistently adhered to quality expectations and standards.
Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
Effectively used items in stock to decrease waste and profit loss.
Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to intoxicated guests.
02/2014 to
Office AssitantAccentcare – Dumas, TX,
Handled incoming and outgoing correspondence, including mail, email and faxes.
Screened telephone calls and inquiries and directed them as appropriate.
Devised and maintained office systems to efficiently deal with paper flow.
Organized personal and professional calendars and supplied reminders of upcoming meetings and events.
Processed and tracked medical insurance claims.
Conducted extensive online and phone research.
01/2013 to 07/2013
Sales AssociateVictoria Secret – City, STATE,
Described use and operation of merchandise to customers.
Received and processed cash and credit payments for in-store purchases.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency.
Worked as a team member to provide the highest level of service to customers.
Maintained friendly and professional customer interactions.
Verified that all merchandising standards were maintained on a daily basis.
Skill Highlights
Understands mobility assistance needs
Charting expertise
Able to lift 50 pounds
Understands medical procedures
Trained in grooming and bathing assistance
Respiratory equipment training
Documentation procedures expert
Calm and level-headed under duress
Quick problem solver
General housekeeping ability
Banking and financial services background
Organized
Time management
Detail-oriented
Excellent multi-tasker
Flexible schedule
Medical terminology knowledge
Valid MI driver's license
Reliable transportation
Front desk training
Listening skills
Staff management
Advanced computer skills
Self-directed
Excellent communication skills
Proper phone etiquette
Accurate and detailed
Resourceful
Dedicated team player
Cash handling accuracy
Loss prevention
Energetic
Education and Training
Expected in 2015
Comstock Community Education Nurse Aid Program: - Kalamazoo, MI GPA:
Expected in
Nursing: Kalamazoo Valley Community College - Kalamazoo, MI GPA:
Expected in
Bachelor of Science: KCC - Hastings, MI GPA: Basic
Skills
adaptive equipment, allergies, agency, Basic, case manager, cash registers, closing, credit, clients, Documentation, email, emotional support, fashion, faxes, insurance, lamp, law, legal, Medical terminology, meetings, merchandising, mail, office, Nursing, bathing, problem solver, profit, quality, Quick, range of motion, Read, research, safety, sales, telephone, phone, transportation
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