Cna Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

I take pride in any work that I take on. I pay attention to detail and have excellent organizational skills. Clear understanding of day to day tasks and motivated to learn, grow and excel in the business industry. Experienced in customer service with over 10 years. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

  • Budgets
  • Customer Service
  • Organization
  • MS Office
  • Problem Resolution
  • Team Building
  • Communications
  • Project Organization
  • Business Operations
Gateway To College At Holyoke Community College Holyoke, MA Expected in 06/2010 High School Diploma : General Studies - GPA :
Holyoke Community College Holyoke, MA Expected in 08/2017 Hospitality & Culinary Arts : Hospitality - GPA :
Jolie Hair And Beauty Academy Ludlow, MA Expected in 11/2017 Esthetician : Master Aesthetician - GPA :
Career Readiness Course Springfield, Ma, Expected in 07/2017 Career Readiness & Act 101 : Career And Technical Education - GPA :
Work History
Medstar Research Institute - Cna
Bowie, MD, 11/2019 - Current
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep Job titles informed of changes.
  • Promoted good oral and personal hygiene by aiding Type patients with shaving, bathing and teeth brushing.
  • Transported patients between rooms and appointments or testing locations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Participated in fun activities, including Type and Type with patients each Timeframe to boost mood, improve overall memory and provide light entertainment.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering Type treatments and evaluating patient needs.
  • Cared for average of Number patients per Timeframe in Type facility, delivering high-quality, efficient support to meet all needs.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Surprise.Com - Personal Assistant
New York, NY, 10/2017 - Current
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
  • Maintained appropriate filing of personal and professional documentation.
  • Performed Task and Task to prepare homes for client arrival.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Organized and attended meetings, including compiling all related documents and reports.
  • Organized client' homes prior to arrival home and performed house sitting duties.
  • Filed paperwork and organized computer-based information.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Wrote reports, executive summaries and newsletters.
  • Recorded weekly supply and inventory needs and made regular orders worth $Amount.
  • Took notes and dictation at meetings.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Monitored household expenditures and budgeted for necessities, including groceries and household utility payments.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Kaiser Permanente - Home Health Aide
Orange, CA, 12/2014 - Current
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Developed rapport to create safe and trusting environment for care.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Provided patients with assistance in completing such tasks as Task and Task, effectively reducing daily burden on family members.
  • Documented vital statistics and coordinated with health care providers.
  • Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
  • Supervised daily activities and provided assistance when needed.
  • Assisted with general household activities, such as cooking, meal preparation and grocery shopping.
  • Constructed cognitively stimulating activities.
  • Assisted clients by performing laundry, meal preparation and other tasks.
  • Kept close eye on behavior and emotional responses of clients, consulting with Job title to address concerns and protect each person from any harm.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided transportation, managing and scheduling appointments.
  • Provided mobility assistance such as walking and regular exercising.
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventative breast examinations.
  • Maintained clean, safe and well-organized patient environment.
  • Provided direct personal care and administrative services to clients.
  • Completed required medical and program reports and maintained medical records system, program filing system and EHR, following clinic standard operating procedures.
  • Administered Type and Type medications to patients and remained vigilant for negative side effects.
  • Administered medication as directed by physician.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Administered prescribed medications under direction of physician.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve Skill.
  • Provided information about health system navigation, patient rights and health information privacy.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Traveled to clients' homes to provide healthcare services and promote continuity of care.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Job Title.
  • Cooked tasty, nourishing meals for patients with Type and Type conditions to promote better nutrition.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Checked vital signs on Timeframe basis and contacted Job title regarding any patient health concerns or behavioral changes.
Abm - Receptionist
Ontario, CA, 12/2019 - 04/2020
  • Answered inquiries and resolved or escalated issues to management personnel for problem resolution.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Balanced Job title availability, customer schedules and maximum load levels when scheduling appointments.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Greeted customers and visitors in-person and via telephone calls.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Entered daily data in computer systems and documented office activities.
  • Resolved customer problems and complaints by Action.
  • Assisted over Number customers via phone each Timeframe.
  • Wrote professional business documents, such as Type and Type.
  • Kept records in Software to maintain Type data by entering and updating information.
  • Ordered and distributed office supplies Number times per Timeframe, saving $Amount on fixed office budget.
  • Collected, sorted, distributed and sent mail and packages.
  • Communicated any relevant schedule changes to spa supervisor.
  • Scheduled and confirmed appointments and meetings for Job Title.

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Resume Strength

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Resume Overview

School Attended
  • Gateway To College At Holyoke Community College
  • Holyoke Community College
  • Jolie Hair And Beauty Academy
  • Career Readiness Course
Job Titles Held:
  • Cna
  • Personal Assistant
  • Home Health Aide
  • Receptionist
  • High School Diploma
  • Hospitality & Culinary Arts
  • Esthetician
  • Career Readiness & Act 101

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